Kristian Henderson

• Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
• Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
• Developed strategies to increase donor engagement and retention levels.
• Coordinated workflow based on stat, schedule, or outpatient needs.
• Labeled blood vials with critical information like time of collection, date and patient name.
• Provided customer service support via email, telephone, or face-to-face interactions as needed.
• Used heel and finger stick methods to obtain blood from capillaries.
• Implemented best practices for managing donor relationships across multiple channels.
• Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
• Interacted with patients to gather and record data prior to blood draws.
• Responded to donor inquiries and requests in a timely manner.
• Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
• Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
• Checked hemoglobin levels of individuals prior to blood donation.
• Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
• Entered donor data into the database accurately and efficiently.
• Identified needs of customers promptly and efficiently.
• Maintained updated knowledge through continuing education and advanced training.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Worked effectively in team environments to make the workplace more productive.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Assisted with customer requests and answered questions to improve satisfaction.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
• Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
• Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
• Employed deep-cleaning techniques for areas in need of additional sanitation.
• Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
• Maintained clean floors throughout property by sweeping, scrubbing and waxing.
• Cleaned homes following specific and detailed protocols and requests.
• Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
• Used natural cleaning products where possible and followed product recommendations to maintain client safety.
• Swept, mopped, vacuumed and polished floors of all types.
• Transported trash bags to designated outdoor receptacles for disposal.
• Emptied wastebaskets and replaced liners.
• Polished metal fixtures in kitchen and bathroom areas.

• Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
• Taught children foundational skills in colors, shapes and letters.
• Created safe, environment for children through implementation of appropriate activity and discipline.
• Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
• Met with parents and guardians to discuss students' progress and areas requiring improvement.
• Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
• Ensured compliance with all state regulations related to preschool education standards.
• Organized and maintained a safe learning environment for children, including supervision of indoor and outdoor playtime.
• Created and implemented developmentally appropriate curriculum addressing learning styles.
• Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
• Established indoor and outdoor safe play environments for toddler-age children.
• Engaged with children on individual basis to build positive, trusting relationships.
• Promoted good behaviors by using positive reinforcement methods with children.
• Read stories to children and taught painting, drawing, and crafts.

• Cleaned, organized, and maintained backroom storage areas.
• Trained new employees on store policies and procedures.
• Performed price changes as directed by supervisor.
• Communicated effectively with other staff members about customer needs.
• Monitored stock levels and reported low inventory levels to management team.
• Assisted shoppers in locating desired items within the store.
• Stocked shelves with incoming inventory items.
• Processed returns and exchanges according to company policy.
• Organized merchandise displays on the sales floor.
• Contributed to team efforts by accomplishing related tasks as needed.
• Sorted merchandise into appropriate departments for display or sale.

• Maintained clean and organized workspace, enabling coworkers to locate resources and product.
• Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
• Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

• Helped customers by answering questions and locating merchandise.
• Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
• Initiated friendly conversation with customers to determine level of assistance required.
• Followed company policies, rules and procedures to promote company goals and maintain safety.
• Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
• Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
• Calculated pricing, applied discounts and collected payments to process transactions.
• Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
• Used product knowledge to suggest items to match client needs.
• Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
• Engaged positively with each customer, providing professional and polite support for sales and service needs.
• Responded to customer questions about products and services.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

• Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
• Prepared meals, snacks and refreshments while accounting for dietary needs and restrictions.
• Assisted children in development of social, communication and problem-solving skills.
• Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
• Secured indoor and outdoor premises to protect children.
• Balanced schedules to promote optimal rest, play and educational periods.
• Discussed developments, behavior and concerns with parents or guardians.
• Organized and planned age-appropriate reading, crafts and music lessons.
• Tidied up, washed hands and assisted children in bathroom.
• Recorded behavior, food and medication dispensing information.
• Maintained safe, healthy and comfortable childcare environment.
• Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
• Developed and implemented age-appropriate lesson plans.
• Enforced rules to teach good manners and maintain safe environment.
• Supervised circle time, free play, outside play and learning and developmental activities.
• Adhered to all company and state policies and guidelines
• Regulated children's schedules to balance rest, learning and play.
• Monitored children's play activities to identify additional learning opportunities or behavioral issues.
• Planned and implemented age-appropriate activities and lessons
• Supervised and cared for children ages 6 weeks to 5 years old.
• Assisted with progress evaluations utilizing records and reporting.
• Handled emergency phone calls calmly and obtained pertinent information with composed approach.

I work from 7:30am-5:30pm, Monday through Friday. I watch a 7- month old little boy. I work for LaTayzha Hamilton (910-850-8979) and Debreco Hamilton (610-672-4841). I've had him since January. I had a lot of experience with newborns prior to getting hired at my current workplace. Here are all of the things I do and am responsible for:

• Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
• Documented and communicated daily reports outlining each child's daily activities.
• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
• Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
• Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
• Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
• Cleaned and tidied living room and kitchen after activities to maintain safe spaces.
• Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
• Facilitated safe, caring and warm environment for children to stimulate development.

I worked from 2pm-3am, Monday though Thursday. I watched a little boy from when he was 2 months of age until he was 4 months old. I work(ed) for Zoe Weston (907)-232-9867. I still watch him occasionally for his parents. I have been in his life since the day he came home from the hospital though. Here are some of the things I did and was responsible for:

• Built relationships with and encouraged social development within children by discussing school, friends and favorite activities.
• Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
• Documented and communicated daily reports outlining each child's daily activities.
• Engaged with children to create nurturing, safe environments to promote emotional, social and intellectual growth.
• Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
• Facilitated safe, caring and warm environment for children to stimulate development.
• Followed routines to foster stability and structure in children's lives while parents were away.