Kristian Khoury
Warehouse Lead
Canal Winchester,OH
Summary
Experienced with team leadership and project management. Utilizes strategic planning to achieve organizational objectives. Track record of fostering collaboration and resolving conflicts effectively.
Overview
11
11
years of professional experience
Work History
Autotech Level 2
Geek Squad - Best Buy
Grove City, OH
04.2025 - Current
- Reduced service time by streamlining the installation process and utilizing advanced tools and techniques.
- Strengthened reputation as a reliable technician by consistently arriving punctually for scheduled appointments.
- Delivered excellent customer service through clear communication regarding project timelines and expectations.
- Minimized return visits by completing comprehensive post-installation inspections and addressing any concerns immediately.
- Collaborated with team members to complete complex installations, ensuring optimal functionality of devices.
- Consistently maintained clean working areas both during and after the completion of projects.
- Increased company revenue by upselling additional products and services during installation appointments.
- Conducted thorough pre-installation assessments to identify potential challenges and customize solutions for each client.
Warehouse Lead
Crane Worldwide Logistics
Groveport, Ohio
03.2022 - 08.2024
- Maintained top performance standards while working in hot warehouse environment.
- Followed verbal and written instructions to properly move and ship products.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problem solving.
- Trained employees on equipment operation and safety protocols.
Retail Supervisor
Best Buy
Grove City, Ohio
10.2021 - 02.2022
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Entered and priced inventory to assist with efficient restocking.
- Coordinated merchandising displays, signage and sales enablement.
- Trained and oriented associates to maximize team performance.
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Autotech Level 2
Geek Squad - Best Buy
Grove City, Ohio
03.2020 - 10.2021
- Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Used coordination and planning skills to achieve results according to schedule.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Reduced service time by streamlining the installation process and utilizing advanced tools and techniques.
Sales Associate, Swat Team
Best Buy
Grove City, Ohio
06.2017 - 03.2020
- Completed orders and organized product deliveries to meet customer timetables.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Applied security and loss prevention training toward recognizing risks and reducing store theft.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Inventory Specialist
Best Buy
Grove City, Ohio
05.2015 - 06.2017
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Recorded adjustments, pallet audits and tracked discrepancies.
- Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
- Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
- Completed physical inventory counts each month.
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment.
- Coordinated, collected and maintained vendor and organizational records.
- Verified contents of inventory loads against Bills of Lading.
- Performed data entry and completed proper paperwork.
- Recorded information, shortages and discrepancies to keep records current and accurate.
Education
Associate of Science - Information Technology
Columbus State Community College
Columbus, Ohio, OH 05.2001 -
High School Diploma -
Canal Winchester High School
Columbus, OH 08.2014 - Current
Skills
Information confidentiality
Customer service
Problem-solving
Team management
Microsoft office
Computer skills
Teamwork and collaboration
Friendly, positive attitude
Flexible and adaptable
Dependable and responsible
Continuous learning attitude
Timeline
Autotech Level 2
Geek Squad - Best Buy
04.2025 - Current
Warehouse Lead
Crane Worldwide Logistics
03.2022 - 08.2024
Retail Supervisor
Best Buy
10.2021 - 02.2022
Autotech Level 2
Geek Squad - Best Buy
03.2020 - 10.2021
Sales Associate, Swat Team
Best Buy
06.2017 - 03.2020
Inventory Specialist
Best Buy
05.2015 - 06.2017
High School Diploma -
Canal Winchester High School
08.2014 - Current
Associate of Science - Information Technology
Columbus State Community College
05.2001 -