Kristian Malveaux
Lafayette,LA
Summary
-Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
-Driven banking professional with expertise in building relationships and retaining small business customers. Successful analyzing accounts and current packages in order to propose updates and correct problems. Good communication, multitasking and planning abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Universal Banker
First Horizon Bank
Lafayette, LA
08.2023 - Current
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Cashier/Stocker
Breaux's Mart
07.2017 - 07.2024
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained cash drawer of $1,000 or more per shift.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
University of Louisiana At Lafayette
Lafayette, LA05.2024
Skills
- Complaint Resolution
- Problem Solving
- Cooperative Attitude
- Cash Handling
- Customer needs assessment
- Product Location
- Risk management
- Cash Register Operations
- Team collaboration
- Customer Relations
- Reliable and Responsible
- Relationship Building
Certification
-Universal Banker Certification with the American Bankers Association
- Advanced Cash Handling Techniques Workshop/Certificate– Consumer Bankers Association or similar training providers.
Timeline
Universal Banker
First Horizon Bank
08.2023 - Current
Cashier/Stocker
Breaux's Mart
07.2017 - 07.2024
High School Diploma -
University of Louisiana At Lafayette