Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristian Walker

Arlington,TX

Summary

Skilled Phone Representative with background in handling customer inquiries, troubleshooting technical issues, and managing customer accounts. Strengths include clear communication skills, problem-solving capabilities, and ability to multitask effectively. Known for maintaining high levels of customer satisfaction and contributing positively to team-oriented work environment.

Overview

14
14
years of professional experience
2016
2016
years of post-secondary education
1
1
Certification

Work History

Server Trainer

Firebirds wood fired grill
Grapevine, Texas
10.2023 - Current
  • Trained new servers on menu items and service standards.
  • Assisted in developing training materials for team onboarding.
  • Conducted role-playing exercises to enhance server communication skills.

Home Healthcare provider

Devine edge health service
Carrollton, Texas
04.2022 - 10.2023
  • Provided personal care and assistance to clients in their homes.
  • Assisted clients with daily living activities and personal hygiene.
  • Maintained accurate documentation of client health and progress notes.

Phone Sales Representative

Starcrest Products of California
Perris, California
02.2019 - 02.2022
  • Engaged customers through phone calls to promote products and services.
  • Managed customer inquiries effectively, providing accurate product information.
  • Utilized CRM software to track sales activities and customer interactions.

Recreation Leader

Las Vegas Safekey
Las Vegas, Nevada
06.2013 - 02.2019
  • Organized recreational activities for children to foster engagement and social interaction.
  • Supervised daily operations to ensure a safe and enjoyable environment for participants.

Retail Sales Associate

Windsor Fashions
Henderson, Nevada
07.2013 - 11.2015
  • Assisted customers in selecting clothing and accessories to enhance their shopping experience.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Operated cash register and processed transactions accurately for smooth checkouts.

Kennel Worker

Stephanie Animal Hospital
Henderson, Nevada
09.2011 - 06.2013
  • Cleaned and sanitized animal enclosures daily to ensure a healthy environment.
  • Fed and monitored animals, adhering to specific dietary requirements.
  • Assisted veterinarians during examinations and treatments of various animals.

Education

Associate of Science - Dental Hygiene

Richland College
Dallas, TX
01.2023 - 06.2025

Basic Academy
Henderson, NV

Skills

  • Employee training
  • Menu knowledge
  • Service standards
  • Communication techniques
  • Documentation accuracy
  • Conflict resolution
  • Problem solving
  • Sales strategy
  • Client assistance
  • Customer engagement
  • Product knowledge
  • Sales techniques
  • Inventory management
  • Customer relationship management
  • Visual merchandising
  • Market analysis
  • Revenue generation
  • Active listening
  • Sales training
  • Cash handling
  • Flexible schedule

Certification

  • CPR CERTIFIED 05/23

Timeline

Server Trainer

Firebirds wood fired grill
10.2023 - Current

Associate of Science - Dental Hygiene

Richland College
01.2023 - 06.2025

Home Healthcare provider

Devine edge health service
04.2022 - 10.2023

Phone Sales Representative

Starcrest Products of California
02.2019 - 02.2022

Retail Sales Associate

Windsor Fashions
07.2013 - 11.2015

Recreation Leader

Las Vegas Safekey
06.2013 - 02.2019

Kennel Worker

Stephanie Animal Hospital
09.2011 - 06.2013

Basic Academy

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