KRISTIAN ZWIERS
Tucson,US
Summary
Dynamic professional with a solid foundation in customer service and hospitality, cultivated through extensive experience in the food industry. Strong communication skills and a friendly demeanor contribute to consistently positive guest interactions. Recently completed 48 hours of shadowing Occupational and Physical Therapists in an acute care setting at TMC Hospital, gaining valuable insights into therapeutic techniques and the importance of emotional support in patient care. Eager to transition into outpatient rehabilitation to further develop skills and pursue a Master's degree in Occupational Therapy, driven by a deep passion for helping others.
Overview
7
7
years of professional experience
1
1
Certification
Work History
SERVER
Firebirds Steakhouse
08.2023 - Current
- Facilitated guest seating and initiated engaging conversations to enhance dining experience.
- Greeted and accommodated guests, building positive experience from first interaction.
- Demonstrated ability to interact with customers in a friendly and professional manner.
- As a server I have become very comfortable starting conversations with individuals and creating a welcoming nature
- Utilized effective communication strategies to address and resolve guest concerns.
ASSOCIATE
In-N-Out Burger
05.2019 - 08.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Maintained energy and enthusiasm in fast-paced environment.
- Managed customer relations and customer service through daily communication and interaction.
Education
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
The University of Arizona
Tucson, AZ, US05.2025
ASSOCIATE OF ARTS - PSYCHOLOGY
Pima Community College
AZ05.2023
HIGH SCHOOL - undefined
Catalina Foothills High School
US01.2019
Skills
- Friendly and kind nature
- Patient communication
- Passion for helping people
- CPR certified
- Hospitality service expertise
- Quick learner
- Ability to work under pressure
- Transfer techniques
Certification
-BLS CPR Certification
-48 hours Shadowing OT and PT at TMC
Timeline
SERVER
Firebirds Steakhouse
08.2023 - Current
ASSOCIATE
In-N-Out Burger
05.2019 - 08.2023
ASSOCIATE OF ARTS - PSYCHOLOGY
Pima Community College
HIGH SCHOOL - undefined
Catalina Foothills High School
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
The University of Arizona