Kristian Smith
Newport,Penobscot County
Overview
7
7
years of professional experience
1
1
Certificate
Work History
In-Home Caregiver
Anchor Home Care
Bangor, ME
06.2022 - Current
- Perform dressing, grooming, feeding, and mobility needs to 1-6 clients a week
- Assists patients with daily chores, errands and transporting to appointments
- Increases client quality of life and independence as much as possble
Patient Service Representative
Northern Light Eastern Maine Medical Center
Bangor, ME
03.2022 - 04.2022
- Answered minimum of 200 phone calls and messages per shift for residency medical facility, scheduling appointments and handling patient inquiries
- Performed front office duties utilizing data entry skills in framework of medical database
- Communicated with pharmacies/nurses to submit prescription refills, patient concerns, and other info as needed
- Adddresse patient complaints through timely corrective actions and appropriate referrals
Direct Support Professional
Living Innovations
Newport, ME
08.2018 - 03.2022
- Provided support for up to 3 clients out in community and with daily living activities
- Monitored daily progress with written reports
- Transported individuals to events and activities, medical appointments and shopping trips
- Administered medication as directed by physician
Department Manager
Walmart
Scranton, PA
12.2014 - 10.2017
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands
- Coached up to 20 sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Assisted in other departments as needed
Education
GED -
Bangor High School
Bangor, ME06.2006
Skills
- Computer- General/Basic
- EMR Software
- Strong verbal and written communication
- Problem solving
- Teamwork
- Ability to work independently
- Reliable
Certification
- Certified Patient Service Rep level 2, Medical front office skills- Washington County Community College- June 2022
- Certified Direct Support/Behavioral Health Professional- Living Innovations- Sept. 2018
- CPR/First Aid/AED- ASHI- Aug. 2018
Timeline
In-Home Caregiver
Anchor Home Care
06.2022 - Current
Patient Service Representative
Northern Light Eastern Maine Medical Center
03.2022 - 04.2022
Direct Support Professional
Living Innovations
08.2018 - 03.2022
Department Manager
Walmart
12.2014 - 10.2017
GED -
Bangor High School
- Certified Patient Service Rep level 2, Medical front office skills- Washington County Community College- June 2022
- Certified Direct Support/Behavioral Health Professional- Living Innovations- Sept. 2018
- CPR/First Aid/AED- ASHI- Aug. 2018
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