Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristie Arriagada

Dunedin,FL

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

7
7
years of professional experience
1
1
Certification

Work History

911 Public Safety Telecommunicator

Pinellas County Regional 911
Largo, FL
05.2023 - Current
  • Researched vehicle, wanted and missing persons information.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Worked closely with supervisors and managers to ensure efficient operations within the communications center.
  • Maintained records of all calls received including time of call, type of incident reported, location of incident.
  • Assisted with investigations by providing background information on suspects or victims when requested.

Motor Vehicle Clerk

State of New Mexico Taxation and Revenue
Alamogordo, NM
09.2021 - 05.2023
  • Inspected documents such as proof of insurance coverage, residence verification documents, prior to issuing licenses or registrations.
  • Verified and processed driver's license applications, renewals, replacements, and address changes.
  • Provided guidance to customers about DMV policies and procedures related to their specific needs.
  • Assisted customers in completing forms required for title transfers, new registrations, and other transactions.
  • Operated computer system to search for records or enter data into appropriate databases.

Tax Supervisor

Jackson Hewitt/H&R Block
Atlanta, GA
12.2017 - 04.2021
  • Prepared and filed federal and state income tax returns for both individuals and small businesses, ensuring accuracy and compliance with current tax laws.
  • Researched complex tax issues, prepared technical memoranda and developed strategies to mitigate potential tax liabilities.
  • Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances.
  • Used advanced tax law knowledge and mathematical abilities to calculate tax liabilities and payments.
  • Maintained detailed records of all transactions related to taxation matters.

Public Records Investigator

PreCheck
Alamogordo, NM
10.2019 - 02.2021
  • Maintained confidentiality of sensitive information at all times.
  • Adhered to departmental policies regarding investigations and reporting procedures.
  • Applied knowledge of criminal law and procedures in the collection and handling of evidence to ensure admissibility in court.
  • Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
  • Maintained strict confidentiality and discretion in handling sensitive information and investigations.
  • Created and submitted reports regarding background investigations, highlighting special findings.

Education

High School Diploma -

CORNWALL CENTRAL HIGHSCHOOL
New Windsor, NY
06-2002

Skills

  • Incident documentation
  • Call prioritization
  • Professionalism and integrity
  • Geographical expertise
  • Technical aptitude
  • Memory retention
  • Critical thinking
  • Stress tolerance
  • Information gathering
  • Report writing
  • Background checks
  • Background investigations
  • Effective communication skills
  • Legal compliance
  • Effective writing skills
  • Record keeping
  • Time management abilities

Certification

  • CJIS
  • CPR
  • DOH CERTIFICATION
  • EMD
  • EFD

Timeline

911 Public Safety Telecommunicator

Pinellas County Regional 911
05.2023 - Current

Motor Vehicle Clerk

State of New Mexico Taxation and Revenue
09.2021 - 05.2023

Public Records Investigator

PreCheck
10.2019 - 02.2021

Tax Supervisor

Jackson Hewitt/H&R Block
12.2017 - 04.2021

High School Diploma -

CORNWALL CENTRAL HIGHSCHOOL

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Kristie Arriagada