KRISTIE BAETA
Office Manager
Elk Grove,CA
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
10
10
years of professional experience
Work History
Office Manager
Bridges Proffessional Treatment Services
Sacramento, CA
03.2022 - Current
- Responsible for payroll, organizing resources, staffing, event planning, accounts payable.
- Database management- manage tracking employees through onboarding through the certification processes.
- Developed an online training curriculum.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
Assimilation Director
Thrive Church
Elk Grove, CA
03.2019 - 04.2022
- Responsible for A/P, A/R, Human Resources training, creating policies and procedures, and general office management.
- Database management- made procedures to track assimilation from first-time experience through engagement.
- Developed and led a dynamic Assimilation Team of volunteers and critical programming for people to serve/connect in the community.
- Conducted annual performance reviews, establishing staff objectives aligned with the overall objectives, goals, and policies.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Inside Sales and Marketing Representative
Tacan Genomics
San Carlos, CA
10.2014 - 02.2019
- Developed meaningful relationships with customers to encourage trust and loyalty.
- Utilized strong time management and organizational skills to ensure smooth and seamless operations.
- Led the completion of special projects to meet and exceed the marketing department's goals and the overall organization.
- Prepared project documents, reports, and promotions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Business HR Manager
Ni-Ti Tubes LLC
Fremont, CA
01.2013 - 10.2014
- Responsible for A/P, A/R, Human Resources, Payroll, and general office management.
- Created and provided training for safety procedures, document control, office procedures, and quality control.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Organized, managed, coordinated, and directed the operations and functions of personnel.
- Communicated client needs accurately to other staff while maintaining regular and purposeful contact with clients.
Education
Human Resources
Cal State East Bay
BA - Communications
North Central University
Minneapolis, MNSkills
Policies and procedures
undefinedTimeline
Office Manager
Bridges Proffessional Treatment Services
03.2022 - Current
Assimilation Director
Thrive Church
03.2019 - 04.2022
Inside Sales and Marketing Representative
Tacan Genomics
10.2014 - 02.2019
Business HR Manager
Ni-Ti Tubes LLC
01.2013 - 10.2014
Human Resources
Cal State East Bay
BA - Communications
North Central University
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