Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristie Knotts

Frankford,WV

Summary

Proven cashier with a track record of enhancing customer satisfaction at Par Mar Stores through exceptional customer service and accuracy in financial transactions. Mentored new staff, improving team performance, and adeptly managed inventory, reducing wastage. Skilled in customer assistance and demonstrating a strong work ethic, consistently achieving positive feedback and repeat business.

Overview

23
23
years of professional experience

Work History

Cashier

Par Mar Stores
03.2024 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Ensured100% accuracy in financial transactions, reconciled cash with receipts daily.

Cashier

Little General Stores Inc
11.2001 - 03.2014
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Greenbrier East High School
Ronceverte, WV
06-1993

Skills

  • Cash handling and management
  • Cash register operation
  • Customer relations
  • Professionalism and courtesy

Timeline

Cashier

Par Mar Stores
03.2024 - 07.2024

Cashier

Little General Stores Inc
11.2001 - 03.2014

High School Diploma -

Greenbrier East High School

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Kristie Knotts