Kristie-Leigh M. Fezza
Readington,NJ
Summary
Professional front desk associate known for productivity and ability to complete tasks swiftly and accurately. Possess specialized skills in customer service, data entry, and schedule management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth office operations and positive client interactions.
Overview
7
7
years of professional experience
Work History
Front Desk Associate
Promenade Smiles Family Dentistry
08.2023 - 01.2025
- Perform administrative and clerical duties as necessary
- Handle customers invoices and billing
- Process insurance claims and document payments
- Scheduling patient appointments and updating system
- Handle high-volume communication via phone
Front Desk
Cornerstone Dental
08.2019 - 07.2023
- Responsible for processing insurance claims and record keeping
- Scheduling patient appointments and administrative support
- Answering phones and handling customer issues
- Maintaining and processing customer payments
Administrative Assistant
Scholl, Whittlesey & Greenberg, LLC
11.2017 - 07.2019
- Patient scheduling and record keeping
- Arrange, file and handle patient records
- Answering phone and assist patients
Education
CDA - Early Childhood Education
The Care Courses College, Inc.
01.2013
Associates - Secretarial
Gibbs College
01.2010
High School Diploma -
Hillsborough High School
01-2007
Skills
- Effective leadership skills
- Excellent organizational and time-management skills
- Problem-solving skills
- Excellent customer service and communication skills
- Computer experience in Windows
References
References available upon request.
Timeline
Front Desk Associate
Promenade Smiles Family Dentistry
08.2023 - 01.2025
Front Desk
Cornerstone Dental
08.2019 - 07.2023
Administrative Assistant
Scholl, Whittlesey & Greenberg, LLC
11.2017 - 07.2019
CDA - Early Childhood Education
The Care Courses College, Inc.
Associates - Secretarial
Gibbs College
High School Diploma -
Hillsborough High School
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