Kristie Logan
Shepherd
Summary
Driven Pharmacy Technician with over 19 years of experience and success in working within fast-paced retail pharmacy and specialty pharmacy settings. Highly proficient in data entry, accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Team oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Millennium Pharmacy
02.2018 - Current
- Reviewed and verified customer information and insurance information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Collected co-payments or full payments from customers.
- Ensured proper entry and processing of patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicate with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medication daily to replenish stock and increase inventory in anticipation of need.
- Knowledge of oral oncology medication
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Help patients apply for financial assistance with foundations and manufacturers for specialty oncology medications
- Works efficiently with iKnowMed and Nextgen EHR systems
- Worked in clinical pharmacy setting
- Call patients to refill specialty medications and complete refill assessments
Senior Pharmacy Technician
Walgreen's Pharmacy
11.2005 - 02.2018
- Reviewed and verified customer information and insurance information.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Restocked automated medication dispensing equipment.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third party billing, computer system and customer service issues.
- Managed drug and supply inventories.
- Counted, measured and compounded medications following standard procedures.
- Regularly stocked shelves, rotated stock and checked for expired medications.
- Efficiently operated cash register and handled cash, checks, and charge transactions.
- Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.
- Hand counted control medications, measured liquids and reconstituted antibiotics.
- Accurately prepared staff schedule
Education
Certified Pharmacy Technician -
Remington College - Greenspoint Campus
Houston, TX2005
Skills
- Friendly Customer Service
- Help patients apply for patient assistance
- Data Entry Skills
- Pharmacy and customer records management
- Multitasking
- Accurately calculates dosages
- Manual and automated medication dispensing
- Insurance Billing Information
- Multi-Line Phone Proficiency
- Patient confidentiality and HIPAA
- Inventory management
- Typing medication labels
- Processing payments
- Point of sale systems proficiency
- Knowledge of oral oncology medications
- Specialty Pharmacy Technician
Certification
Pharmacy Technician Certification Board (PTCB)
Certified Pharmacy Technician (CPhT), 2005-current
Registered Pharmacy Technician with Texas State Board
of Pharmacy (TSBP), 2006-current
Timeline
Pharmacy Technician
Millennium Pharmacy
02.2018 - Current
Senior Pharmacy Technician
Walgreen's Pharmacy
11.2005 - 02.2018
Certified Pharmacy Technician -
Remington College - Greenspoint Campus
Similar Profiles
Ravneet SinghRavneet Singh
Senior Manager, Sales at Millennium Place Doha - Millennium Hotels & ResortSenior Manager, Sales at Millennium Place Doha - Millennium Hotels & Resort
Raval KishanRaval Kishan
Export Executive at Millennium overseas (Millennium Group)Export Executive at Millennium overseas (Millennium Group)
Marc DavidMarc David
Cluster Front Office Manager at Millennium Al Barsha & Millennium MontroseCluster Front Office Manager at Millennium Al Barsha & Millennium Montrose
Patricia MezaPatricia Meza
Special Education Secretary at New Caney Independent School DistrictSpecial Education Secretary at New Caney Independent School District
Colton DysingerColton Dysinger
Groundskeeper at Be Green Lawn ServiceGroundskeeper at Be Green Lawn Service