KRISTIE METZ
Vallejo,CA
Summary
Energetic server with a strong work ethic and a background in high-volume restaurant environments. A team player who knows how to deliver superior guest service and ensure a memorable dining experience.
Overview
29
29
years of professional experience
Work History
Server
Applebee's
Vallejo, California
08.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Server
Olive Garden
02.2022 - 11.2022
- Provided excellent customer service to ensure satisfaction.
- Managed cash transactions and processed payments with precision
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
Associate
Mullberrys
02.2021 - 02.2022
- Streamlined workflow processes to enhance efficiency within the team.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained positive working relationship with fellow staff and management.
Property Manager
Guestfish LLC
01.2015 - 01.2021
- Oversaw daily operations, maintenance, and administration of various properties.
- Managed tenant relations and resolved issues effectively.
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
Associate Prepared Foods Team Leader
Whole Foods Market
07.2005 - 12.2015
- Led prepared foods team in daily operations and product preparation.
- Implemented best practices for food presentation and merchandising.
- Scheduled staff shifts to ensure adequate coverage and workflow efficiency.
- Monitored employee performance, providing feedback and coaching as needed to improve efficiency.
- Assisted in the hiring process by interviewing prospective candidates and making recommendations based on qualifications.
- Supervised team members during shifts, delegating tasks accordingly.
- Developed training materials and conducted regular staff meetings to ensure proper execution of tasks and procedures.
Owner
Her Royal Tidiness Cleaning
02.1997 - 05.2000
- Managed daily operations of residential and commercial cleaning services.
- Trained and supervised a team of cleaning professionals.
- Established strong client relationships through excellent customer service.
- Scheduled appointments and coordinated staff assignments effectively.
- Maintained relationships with existing clients by providing superior customer service.
Education
Associate of Arts - Theater Arts
Contra Costa College
Some College (No Degree) - Theater Arts
San Francisco State
Skills
- Time management
- Effective communication
- Problem solving
- Attention to detail
- Staff supervision
- Guest service
- Adaptability and flexibility
- Task prioritization
References
References available upon request
Timeline
Server
Applebee's
08.2023 - Current
Server
Olive Garden
02.2022 - 11.2022
Associate
Mullberrys
02.2021 - 02.2022
Property Manager
Guestfish LLC
01.2015 - 01.2021
Associate Prepared Foods Team Leader
Whole Foods Market
07.2005 - 12.2015
Owner
Her Royal Tidiness Cleaning
02.1997 - 05.2000
Associate of Arts - Theater Arts
Contra Costa College
Some College (No Degree) - Theater Arts
San Francisco State