Kristie Navarro
Thornton,CO
Summary
Friendly, responsible and detail-oriented professional with extensive experience in patient scheduling and HIPAA compliance at CommonSpirit Health. Proven track record of enhancing workflow efficiency and client satisfaction through effective communication and process improvements. Skilled in managing electronic health records and resolving scheduling conflicts to optimize service delivery.
Overview
27
27
years of professional experience
Work History
Remote Medical Imaging Scheduler
CommonSpirit Health
Thornton, CO
12.2025 - Current
- Coordinated patient scheduling for imaging services to optimize workflow efficiency.
- Collaborated with clinical staff to ensure accurate appointment information and patient preparation.
- Managed electronic scheduling system to track appointments and maintain data integrity.
- Assisted in resolving scheduling conflicts to enhance patient experience and service delivery.
Medical Imaging Scheduler
Boulder Centre MRI
Broomfield, CO
06.2025 - 12.2025
- Scheduled patient appointments efficiently using electronic health record systems.
- Coordinated communication between patients and radiologists to ensure accurate information flow.
- Assisted in verifying insurance eligibility and obtaining pre-authorization for imaging services.
- Managed daily scheduling conflicts, optimizing workflow for improved patient service delivery.
Lead Coordinator
Radiance Medspa
Louisville, CO
01.2024 - 12.2024
- Coordinated patient scheduling to optimize service delivery and enhance client satisfaction.
- Managed inventory levels, ensuring adequate supplies for treatments and services.
- Assisted in staff training initiatives to improve operational efficiency and service quality.
- Implemented new procedures to streamline patient intake processes, reducing wait times.
Lead Patient Service Representative
Touchstone Medical Imaging
Thornton, CO
03.2012 - 01.2024
- Supervised daily operations of patient service team, ensuring efficient workflow and high-quality patient interactions.
- Trained and mentored new staff on best practices for patient communication and office procedures.
- Developed and implemented process improvements to streamline appointment scheduling and reduce wait times.
- Collaborated with medical personnel to address patient inquiries, enhancing satisfaction and care continuity.
Front Desk Receptionist
Comfort Dental
Thornton, CO
01.2010 - 10.2011
- Managed front desk operations, ensuring welcoming environment for patients and visitors.
- Scheduled appointments using dental practice management software, optimizing patient flow and service delivery.
- Maintained accurate patient records, adhering to confidentiality and data protection standards.
- Coordinated communication between dental staff and patients, enhancing overall clinic efficiency.
Medical Records Clerk
Lutheran Medical Center
Wheat Ridge, CO
01.1999 - 05.2001
- Organized patient records for efficient retrieval and compliance with privacy regulations.
- Processed medical documentation to ensure accuracy and completeness for patient care continuity.
- Maintained electronic health record system, facilitating timely updates and accessibility for healthcare providers.
- Coordinated with clinical staff to resolve discrepancies in patient information, enhancing data integrity.
Education
High School Diploma - GED
Skyview High School
Thornton, CO05.1997
Skills
HIPAA compliance
Patient scheduling
Patient registration
Timeline
Remote Medical Imaging Scheduler
CommonSpirit Health
12.2025 - Current
Medical Imaging Scheduler
Boulder Centre MRI
06.2025 - 12.2025
Lead Coordinator
Radiance Medspa
01.2024 - 12.2024
Lead Patient Service Representative
Touchstone Medical Imaging
03.2012 - 01.2024
Front Desk Receptionist
Comfort Dental
01.2010 - 10.2011
Medical Records Clerk
Lutheran Medical Center
01.1999 - 05.2001
High School Diploma - GED
Skyview High School