Kristie Walsh
Columbus,IN
Summary
Dynamic professional with a proven track record in customer service and office management. Skilled in multitasking and organization, I excel in problem-solving and maintaining confidentiality. My expertise in record-keeping and commitment to client satisfaction drive successful outcomes and foster long-lasting relationships.
Overview
28
28
years of professional experience
Work History
Esthetician
Self Employed Services
01.2018 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
Office Manager
Global Restoration
Columbus, IN
06.2015 - 07.2017
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balance.
Store Manager
The Savory Swine
02.2012 - 05.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Interior Designer
Pollert Design Associates
10.1997 - 03.2010
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design.
- Coordinated installations of fixtures, furniture, artwork and outside contractors.
- Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, and maintaining professional certifications.
Education
Esthetician Certification - Esthetician
Empire Beauty School
Indiana, PA12.2017
Bachelor Of Science - Interior Design
Ball State University
Muncie, IN07.1993
Skills
- Customer service
- Multitasking and organization
- Friendly, positive attitude
- Time management
- Problem-solving
- Microsoft Word
- Canva
Timeline
Esthetician
Self Employed Services
01.2018 - Current
Office Manager
Global Restoration
06.2015 - 07.2017
Store Manager
The Savory Swine
02.2012 - 05.2015
Interior Designer
Pollert Design Associates
10.1997 - 03.2010
Esthetician Certification - Esthetician
Empire Beauty School
Bachelor Of Science - Interior Design
Ball State University