Kristilynn Hudson
Waukesha,WI
Summary
Dynamic professional with a proven track record at Extended Stay America, excelling in customer service and employee training. Skilled in strategic thinking and problem-solving, I effectively resolved conflicts and enhanced team performance. Committed to fostering positive relationships and maintaining high standards in service delivery and operational efficiency.
Overview
19
19
years of professional experience
Work History
Assistant Manager
Extended Stay America
Brookfield, Wisconsin
02.2016 - 03.2025
- Managed customer service inquiries and complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Oversaw reservations received from direct calls and provided room availability information.
- Conducted regular inspections of the property's interior and exterior areas to identify any maintenance issues requiring immediate attention.
Lead Teacher
KinderCare Learning Centers
Waukesha, Wisconsin
01.2014 - 02.2016
- Maintained an open line of communication with administrators regarding curriculum implementation and program initiatives.
- Assisted in resolving conflicts between students, families, and staff members.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Built and strengthened positive relationships with students, parents and teaching staff.
Area Assistant
Clean Power Innovation
Milwaukee, Wisconsin
06.2006 - 03.2014
- Stocked supplies such as soap, toilet paper and paper towels.
- Ensured safety standards were met while using chemical cleaners or operating machinery.
- Collected trash from floors within hallways, bathrooms and work areas.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Completed paperwork related to inventory control accurately.
- Followed safety processes for all manual and electric cleaning equipment.
- Adhered to OSHA guidelines while performing duties.
- Swept, mopped and vacuumed floors to ensure cleanliness.
Education
GED -
Waukesha County Technical College
Pewaukee, WI03-2024
Skills
- Customer service
- Employee training
- Time management
- Inventory control
- Communication skills
- Problem solving
- Staff supervision
- Team leadership
- Strategic thinking
- Goal setting
Timeline
Assistant Manager
Extended Stay America
02.2016 - 03.2025
Lead Teacher
KinderCare Learning Centers
01.2014 - 02.2016
Area Assistant
Clean Power Innovation
06.2006 - 03.2014
GED -
Waukesha County Technical College