Dynamic Project Manager, adept at project planning and client communications. Successfully coordinated multiple projects, enhancing efficiency and achieving alignment with strategic goals. Known for attention to detail and delivering tailored solutions, increasing customer satisfaction and project success.
Overview
22
22
years of professional experience
Work History
Project Manager
LBL Fabrications
Springfield, VT
05.2022 - 01.2025
Effectively coordinated several projects at once by ranking tasks based on urgency, resource allocation, and company objectives.
Planned, designed, and scheduled phases for large projects.
Tracked project progress to ensure alignment with goals.
Coordinated with various teammembers to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Managed projects from procurement to commission.
Inside Sales Representative
Portland Glass
West Lebanon, NH
03.2019 - 04.2022
Answered customers' questions regarding products, prices, and availability.
Increased sales by building strong relationships with clients and providing insightful product recommendations.
Resolved concerns swiftly and provided customized solutions.
Kept comprehensive knowledge of product offerings to enhance customer solutions.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Assisted customers with merchandise selection, accessory choices, and completing purchases.
Property & Casualty Insurance Agent
Lawrence & Wheeler Insurance
Springfield, VT
02.2003 - 03.2019
Maximized customer contentment by delivering outstanding support and timely issue resolution.
Supported clients in smoothly navigating each step of the claims process.
Generated quotes and proposals for clients to match individual needs and ensured clients received comprehensive information to make informed choices.
Recommended type and amount of coverage based on analysis of customers' circumstances.
Sold auto, home, and other various insurance products to individuals using consultative selling techniques.