Kristin Brand
Kearns
Summary
Dynamic customer service professional with extensive experience at RC Willey, excelling in transaction processing and customer relationship management. Proven ability to enhance customer satisfaction through effective payment facilitation and product delivery coordination. Adept at building rapport and driving sales, consistently achieving positive outcomes in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Will Call Clerk
RC Willey
Salt Lake City
11.2024 - Current
- Managed incoming phone calls and effectively processed customer transactions to guarantee seamless purchasing experience.
- Processed customer payments and facilitated the accurate delivery of products to enhance customer satisfaction.
- Managed customer interactions via phone and in-person to ensure timely product receipt and payment processing.
Customer Service Representative
Pier One Imports
Cottonwood Heights
04.2017 - 01.2018
- Developed positive relationships with customers through friendly interactions.
- Sold home goods to customers and processed their transactions efficiently.
- Designed and assembled engaging store displays to enhance customer experience and drive product visibility.
Dog Trainer and Sitter
Kudos 2 Canines
West Valley City
04.2016 - 10.2016
- Stayed up-to-date on new developments in canine behavior research and trends in the industry through continuing education courses and professional networking opportunities.
- Maintained accurate records regarding animal behavior changes throughout the duration of their training programs.
- Responded promptly to customer inquiries related to services provided or general questions about canine behavior.
Education
GED -
Jordan High
Sandy, UT06-2001
Skills
- Transaction processing
- Customer relationship management
- Payment facilitation
- Product delivery coordination
- Sales transaction handling
- Retail merchandising
Accomplishments
- Employee of the month, May 2016
Timeline
Will Call Clerk
RC Willey
11.2024 - Current
Customer Service Representative
Pier One Imports
04.2017 - 01.2018
Dog Trainer and Sitter
Kudos 2 Canines
04.2016 - 10.2016
GED -
Jordan High
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