Kristin Cassano
Franklin Square,NY
Summary
Detailed client service associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2026
2026
years of professional experience
Work History
Associate Dog Groomer
Long Island Pet Spa
Lynbrook, New York
2024 - Current
- Bathed dogs using appropriate shampoos and conditioners based on coat type.
- Groomed various dog breeds according to breed standards and client preferences.
- Cleaned ears, trimmed nails, plucked hair from ear canals, and brushed teeth.
- Used scissors to trim fur around the face, feet, and tail area in accordance with breed standards or customer requests.
- Ensured safety of animals at all times by following established safety protocols.
- Supported animal health by keeping areas clean, neat and properly sanitized.
Head Dog Groomer
Just-Pawfection
Howard Beach, New York
2021 - 2024
- Front desk receptionist who managed client records, scheduled appointments, and processed transactions.
- Bathed and dried dogs using industry-standard techniques and equipment.
- Communicated with pet owners about grooming needs and care instructions.
- Provided nail trimming, ear cleaning, and other services as requested by clients.
- Ensured safety of animals at all times by following established safety protocols.
- Maintained cleanliness of work areas by sanitizing equipment after each use.
Receptionist
Assisi Veterinary Hospital
Malverne, New York
2017 - 2021
- Created a welcoming environment for pets and their owners in the waiting area.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Experience in managing and resolving delinquent accounts.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Receptionist
Massapequa Pet Vet
Massapequa, New York
2016 - 2018
- Greeted clients warmly upon arrival at the veterinary clinic.
- Scheduled appointments and managed the clinic's calendar efficiently.
- Answered phone calls and addressed client inquiries promptly.
- Organized and maintained patient records in the electronic system.
- Processed payments and handled transactions accurately at the front desk.
Counter Server
Front Street Bakery
Rockville Centre, New York
2012 - 2016
- Prepared customer orders with attention to detail and accuracy.
- Operated cash register and processed transactions efficiently.
- Monitored inventory levels and restocked supplies as needed.
- Completed daily opening and closing duties including cleaning counters and restocking supplies.
- Assisted customers in selecting baked goods and beverages.
Education
High School Diploma -
Holy Trinity Diocesan High School
Hicksville, NY01-2014
Skills
- Attention to detail
- Effective communication
- Time management
- Problem solving
- Team collaboration
- Hand-eye coordination
- Patience and empathy
References
References available upon request.
Timeline
Associate Dog Groomer
Long Island Pet Spa
2024 - Current
Head Dog Groomer
Just-Pawfection
2021 - 2024
Receptionist
Assisi Veterinary Hospital
2017 - 2021
Receptionist
Massapequa Pet Vet
2016 - 2018
Counter Server
Front Street Bakery
2012 - 2016
High School Diploma -
Holy Trinity Diocesan High School