Kristin Cissell-Dodd
Granbury,TX
Summary
Highly proactive manager with 15 years of experience in team leadership in the Food and Beverage industry. Background includes sales, management, catering and customer service in fast-paced settings.
Overview
23
23
years of professional experience
Work History
Restaurant Manager
Canyon Lake Country Club
2009.06 - 2019.07
- Developed, implemented and managed the yearly budget plan to promote profitable food and beverage sales. As well as controlling overall restaurant expenses.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Lead Bartender
Amatos Italian Restaurant
1998.06 - 2003.04
- Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
- Streamlined bar operations by implementing efficient inventory management systems and staff scheduling.
- Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
Bartender
Chili's Bar And Grill
1996.06 - 1998.05
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Portsmouth High School
Portsmouth, NHAssociate of Arts - Accounting And Business Management
Stratham Vocational College
Stratham, NHSkills
- Operations Management
- Recruitment
- Menu Development
- Staff Management
- Catering Coordination
- Customer-Oriented
- Inventory Control
Timeline
Restaurant Manager
Canyon Lake Country Club
2009.06 - 2019.07
Lead Bartender
Amatos Italian Restaurant
1998.06 - 2003.04
Bartender
Chili's Bar And Grill
1996.06 - 1998.05
High School Diploma -
Portsmouth High School
Associate of Arts - Accounting And Business Management
Stratham Vocational College
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