Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Cordero

Clementon,NJ

Summary

Proven leader and strategic innovator with a track record of driving operational efficiency and boosting employee morale at Turning Point Restaurant. Expert in comprehensive policy development and inspirational team leadership, significantly enhancing customer loyalty and consistently achieving ambitious margin targets. Demonstrates a blend of hard and soft skills essential for high-stakes management, delivering impactful results and fostering a positive workplace culture.

Overview

5
5
years of professional experience

Work History

Multi Unit Manager

Turning Point Restaurant
06.2024 - Current
  • Developed strong teams within each unit through effective recruitment, coaching, and mentoring efforts.
  • Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
  • Optimized scheduling practices for better coverage during peak hours, enhancing both staff productivity and customer satisfaction rates.
  • Implemented effective inventory management systems to minimize waste while ensuring adequate stock levels were maintained at all times.

General Manager

Turning Point Restaurant
08.2019 - 06.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers.
  • Maximized efficiency by coaching and mentoring personnel.
  • Implemented strategies to build customer and employee loyalty.
  • Organized budgets, oversaw P&Ls, and consistently achieved margin targets.
  • Set and optimized internal policies to meet demands.
  • Enhanced operational efficiency by managing budgets, accounts, and costs.
  • Reduced corporate risk through inventory control and shrink processes.
  • Developed business plans aligning with long-term objectives.
  • Designed employee recognition programs to boost productivity and morale.
  • Leveraged industry trends to develop value-added solutions.
  • Demonstrated continuous growth within the company through progressively responsible roles and successful project management.
  • Successfully promoted from Assistant Manager to General Manager due to exceptional performance and leadership abilities.

Server

Iliano Cucina Restaurant
06.2022 - Current
  • Enhanced customer satisfaction by promptly addressing needs and delivering personalized service.
  • Maximized table turnover by efficiently managing reservations and seating arrangements.
  • Boosted sales through effective upselling techniques and comprehensive knowledge of menu items, specials, and promotions.
  • Ensured a clean and orderly dining area, providing an enjoyable guest experience.
  • Accurately handled cash transactions, contributing to balanced daily financial reports.

Education

High School Diploma -

Gloucester Catholic Highschool
Gloucester City, NJ

Bachelor of Science - Criminal Justice

Rowan University
Glassboro, NJ
2025

Associate of Science - Criminal Justice

Rowan College At Gloucester County
Sewell, NJ
05.2023

Skills

  • Strategic Recruitment and Hiring
  • Innovative Problem Solving and Creativity
  • Comprehensive Policy Development and Enforcement
  • Decisive and Informed Decision Making
  • Strong Focus and Persistent Follow-Through
  • Inspirational Team Leadership
  • Effective Employee Motivation and Engagement
  • Strategic Goal Setting and Achievement

Timeline

Multi Unit Manager

Turning Point Restaurant
06.2024 - Current

Server

Iliano Cucina Restaurant
06.2022 - Current

General Manager

Turning Point Restaurant
08.2019 - 06.2024

High School Diploma -

Gloucester Catholic Highschool

Bachelor of Science - Criminal Justice

Rowan University

Associate of Science - Criminal Justice

Rowan College At Gloucester County

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Kristin Cordero