Kristin Dahms
Townsend,WI
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Head Cashier
Lotter's BP Store
Townsend, WI
12.2023 - Current
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Provided guidance on difficult transactions or inquiries from customers regarding products or services offered in the store.
- Monitored register drawers to ensure adequate change was available throughout each shift.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
- Greeted customers and answered questions regarding deli items.
- Stocked shelves with meats, cheeses, breads, condiments, and other deli items.
- Maintained a clean work environment by wiping down counters and sanitizing surfaces regularly.
- Assisted customers in selecting appropriate products from the deli case.
- Rotated stock on shelves to ensure freshness of product.
- Adhered to all local health codes while preparing food items for customers.
- Provided excellent customer service at all times when interacting with customers.
- Trained new staff members on proper use of equipment in the deli area.
- Followed company policies and procedures related to food preparation and handling.
- Labeled packages with expiration dates prior to placing them on shelves.
- Unloaded deliveries from vendors into storage areas.
- Restocked supplies such as paper towels, napkins, utensils.
- Checked expiration dates on perishables regularly.
- Cleaned kitchen appliances after each shift.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
Nursing Assistant
Martha's Assisted Living
Princeton, WI
06.2023 - 12.2023
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Completed daily room cleaning and organizing to provide patients with clean environment.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Reminded patients to take prescribed medications or nutritional supplements.
Nursing Assistant
Forest Lane Assisted Living
Montello, WI
01.2023 - 06.2023
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
Education
High School Diploma -
Middleton High School
Middleton, WI06-2004
Skills
- Customer Service
- Merchandise Restocking
- Cash Handling
- Payment Collection
- Product Merchandising
- Product Knowledge
- Cross-selling abilities
- POS System Operation
- Cash Management
Timeline
Head Cashier
Lotter's BP Store
12.2023 - Current
Nursing Assistant
Martha's Assisted Living
06.2023 - 12.2023
Nursing Assistant
Forest Lane Assisted Living
01.2023 - 06.2023
High School Diploma -
Middleton High School
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