Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Davis

Southside,AL

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

11
11
years of professional experience

Work History

Certified Pharmacy Technician

Wal-Mart Pharmacy
10.2012 - Current
  • Set up and modified patient profiles to include current medications and insurance details.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Coordinated verification and filling of more than 600 daily prescriptions in high-volume retail pharmacy environment.
  • Resolved third-party billing, computer system and customer service issues.
  • Performed regular audits to maintain compliance with state regulations and company policies.
  • Reviewed and verified customer information and insurance provider information.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Entered and processed patients' prescriptions into internal system.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Participated in continuous professional development opportunities to stay current on industry standards and advancements in pharmaceutical care.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Proactively addressed potential conflicts or discrepancies within the pharmacy team to maintain a positive work environment.
  • Managed opening and closing duties for pharmacy.
  • Assisted customers with over-the-counter product selection, providing knowledgeable recommendations.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Organized and detail-oriented with a strong work ethic.

Education

Associate of Science - Biology

Gadsden State Community College
Gadsden, AL
05.2011

Skills

  • Confidentiality and HIPAA
  • Cash Register Operations
  • Workflow Optimization
  • Heartsaver First Aid CPR AED
  • Record preparation
  • Insurance processing
  • Drug Inventory Control
  • Pharmacy and customer records management
  • Dispensing Medications
  • Attention to Detail
  • Interpreting and Processing Medication Orders
  • Prescription Filling and Labeling
  • HIPAA Compliance
  • Data Entry
  • Resolving Complaints
  • Insurance Verification
  • Drug storage procedures
  • Patient Counseling

Timeline

Certified Pharmacy Technician

Wal-Mart Pharmacy
10.2012 - Current

Associate of Science - Biology

Gadsden State Community College

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Kristin Davis