Summary
Overview
Work History
Education
Skills
Timeline
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KRISTIN DAVIS

KETTERING,OHIO

Summary

Any available position that can improve both self and company development.

Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets. Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Overview

10
10
years of professional experience

Work History

Receptionist

Great Clips
01.2020 - 01.2023

Food Prep/Cashier/Manager in Training

Marco's Pizza
01.2018 - 01.2019

Call Center

CSD Relay
01.2017 - 01.2019

Call Center

Victoria Secret Direct
01.2015 - 01.2017

Crew Leader

Cassano's
01.2013 - 01.2015

Education

Associate of Applied Science - Medical Insurance Billing Office Administration

Ross Medical Education Center
Dayton, OH
04-2024

ISUS INSTITUTE -

ISUS INSTITUTE
01.2011

Skills

  • Typing 77 wpm
  • Judgment
  • Adherence to company policies
  • Customer relations
  • Strong work ethic
  • Customer service skills
  • Positive attitude
  • Leadership skills
  • Data entry
  • Time management
  • Telephone skills
  • Medical terminology
  • Office administration
  • Patient scheduling
  • HIPAA compliance
  • Payment collection
  • Medical billing

Timeline

Receptionist

Great Clips
01.2020 - 01.2023

Food Prep/Cashier/Manager in Training

Marco's Pizza
01.2018 - 01.2019

Call Center

CSD Relay
01.2017 - 01.2019

Call Center

Victoria Secret Direct
01.2015 - 01.2017

Crew Leader

Cassano's
01.2013 - 01.2015

Associate of Applied Science - Medical Insurance Billing Office Administration

Ross Medical Education Center

ISUS INSTITUTE -

ISUS INSTITUTE
KRISTIN DAVIS