Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Downey

District Manager
Tremonton,UT

Summary

Accomplished District Manager experienced in operations for 10 locations between Northern and Southern Utah. Gifted team building and strategic decision-making with exceptional leadership and interpersonal relations skills. Proficient in delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Innovative and goal-oriented Management professional committed to the succession and profitiability of a company. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through ensuring that all company policies are followed at all times.

Overview

10
10
years of professional experience

Work History

District Manager

Security Finance
, UTAH
04.2020 - Current
  • Supervise 10 locations to enforce high-quality standards of operation.
  • Develop, direct, train and manage department personnel through onsite visits.
  • Model best practices for sales and customer service.
  • Coordinate with other district managers to actualize performance improvement strategies.
  • Hold meetings with team to identify techniques to overcome obstacles.
  • Work diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Ensure account gain and loan volume for territory.
  • Evaluate branch performance and advises manager on corrective action as required.
  • Ensure all territory actions are in compliance with state and federal regulations, laws and company policies regarding lending, collections, cash management and employment action.

Server/Hostess

JC's Diner
Elwood, UT
04.2007 - 02.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Manager

Security Finance
Logan, Utah
04.2012 - 04.2020
  • Developed, directed, trained, and managed branch personnel with supervisor direction and assistance.
  • Maintained professional, organized and safe environment for employees and patrons.
  • Maintains office cash with accuracy and security
  • Achieves account gain through proven loan judgement and effective customer solicitation.
  • Ensured compliance with state and federal lending regulations and Company policies.
  • Minimized delinquent debt through collection activities both by verbal and written communication.
  • Ensured reporting of branch figures to corporate office for accounting purposes.

Education

High School Diploma -

Bear River High School
Garland, UT
09.2007 - 06.2009

Skills

Operations management

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Timeline

District Manager

Security Finance
04.2020 - Current

Manager

Security Finance
04.2012 - 04.2020

High School Diploma -

Bear River High School
09.2007 - 06.2009

Server/Hostess

JC's Diner
04.2007 - 02.2022

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Kristin DowneyDistrict Manager