Kristin Evers
Menasha
Summary
Dynamic and passionate professional dedicated to creating a positive impact through creativity and effective leadership. Committed to addressing responsibilities and challenges with enthusiasm and an open mind. Strong belief in the power of communication, teamwork, and harmony as essential elements for organizational success. Prepared to contribute these qualities to foster a collaborative and thriving work environment.
Overview
10
10
years of professional experience
Work History
Practice Operations Lead
Fox Crossing Chiropractic
Neenah, WI
11.2025 - Current
- Analyzed existing processes and contributed to the creation and refinement of standard operating procedures and workflows.
- Oversaw insurance verification processes to enhance accuracy in patient billing. Managed collection efforts to optimize revenue flow. Coordinated with healthcare providers to streamline billing operations and improve patient satisfaction.
- Oversaw schedule monitoring, room utilization, and staffing efficiency to optimize operational workflows.
- Assisted in development and execution of training programs for new hires, ensuring adherence to office procedures and standards.
- Evaluated processes to pinpoint operational bottlenecks and supported solution implementation initiatives.
- Facilitated maintenance of HIPAA licensure certifications and ensured vendor compliance.
- Collaborated with healthcare teams to effectively manage and resolve patient service issues.
Assistant General Manager/Stretch Practitioner
Stretch Zone
Appleton, WI
06.2025 - 10.2025
- Assisted with daily operations and report preparation. Supported team members in completing tasks efficiently. Contributed to maintaining organized documentation.
- Assisted in contacting potential leads and coordinating appointments. Scheduling follow-up calls to nurture relationships. Supported team efforts in managing lead outreach.
- Assessed client needs to design personalized stretch routines that align with wellness objectives.
- Maintained accurate and thorough records of client stretch sessions to ensure continuity of care.
Development Coordinator & Executive Assistant to CEO
The Family Radio Network, Inc. (Non-Profit)
Appleton, WI
01.2021 - 01.2025
- Achieved successful fundraising events through effective collaboration with five departments to consistently meet deadlines. Oversaw volunteer scheduling to optimize participation.
- Engaged in continuous learning and cross-training efforts to provide additional support to team operations.
- Crafted strategic and creative radio messages to enhance audience engagement.
- Utilized diverse media formats to engage with donors and foster strong relationships.
- Assisted in preparing meetings for CEO by organizing agendas and materials. Supported internal projects through effective communication and coordination. Aided in managing relationships with external partners to enhance collaboration.
Insurance Biller/Optometrist Assistant
Griebenow Eyecare
New London, WI
01.2019 - 01.2021
- Managed electronic and mail-based insurance claims to ensure accurate processing and balancing.
- Analyzed and provided solutions for unexpected insurance queries and customer service challenges, ensuring effective communication.
- Engaged with patients to identify issues, troubleshoot concerns, and perform essential tests to enhance healthcare delivery.
- Supported delivery of comprehensive vision care services to enhance patient experience.
Event Organizer/Banquet Server
Timber Rattlers Banquet
Appleton, WI
01.2019 - 01.2020
- Collaborated with event planners to establish optimal room arrangements for weddings and special occasions.
- Maintained high standards of detail orientation to effectively anticipate and address needs of clients and staff.
- Coordinated efforts with team members to support flawless event operations.
Certified Nursing Assistant
Grand Horizons Nursing Home
Appleton, WI
01.2019 - 01.2019
- Administered quality care to patients, meticulously documenting all interactions and updates in patient charts.
- Utilized ECP health program to enhance patient care and operational efficiency.
Car Wash Attendant/Cashier
PDQ Car Wash
Appleton, WI
01.2016 - 01.2019
- Performed thorough detailing of vehicles to enhance presentation and maintain quality standards.
- Handled phone communications and resolved questions to ensure client satisfaction.
- Conducted daily assessments of cash balances and maintained accurate financial records.
- Established new wash accounts with precise and verified information.
Dishwasher, Busgirl, Kitchenaid
Bob & Geri’s Black Otter Supper Club
Hortonville, WI
01.2013 - 01.2016
- Facilitated customer satisfaction by providing personalized service and adapting to diverse needs in a dynamic setting.
- Demonstrated a positive attitude while fulfilling various responsibilities as required.
Education
Associate of Science -
University of Wisconsin Fox Valley
Menasha, WI01.2019
Skills
- Operational & facility management
- Positive customer service
- Scheduling coordination
- Multitasking
- Problem-solving
- Strong team building skills
Timeline
Practice Operations Lead
Fox Crossing Chiropractic
11.2025 - Current
Assistant General Manager/Stretch Practitioner
Stretch Zone
06.2025 - 10.2025
Development Coordinator & Executive Assistant to CEO
The Family Radio Network, Inc. (Non-Profit)
01.2021 - 01.2025
Insurance Biller/Optometrist Assistant
Griebenow Eyecare
01.2019 - 01.2021
Event Organizer/Banquet Server
Timber Rattlers Banquet
01.2019 - 01.2020
Certified Nursing Assistant
Grand Horizons Nursing Home
01.2019 - 01.2019
Car Wash Attendant/Cashier
PDQ Car Wash
01.2016 - 01.2019
Dishwasher, Busgirl, Kitchenaid
Bob & Geri’s Black Otter Supper Club
01.2013 - 01.2016
Associate of Science -
University of Wisconsin Fox Valley