Kristin Firmature
Baton Rouge,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cleaner
Cottage Care
11.2022 - Current
- Execute comprehensive cleaning protocols, ensuring areas such as bathrooms are sanitized, furniture is dust-free, and carpets are thoroughly vacuumed.
- Cultivate client preferences, frequently requested by customers, to provide consistent cleaning services due to reliability and meticulousness.
- Earned commendations for providing exceptional customer service, resulting in positive references from satisfied clients and recognition for being approachable.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
Certified Cleaning Professional
The Cleaning Authority
01.2020 - 09.2021
- Executed and upheld strict hygiene procedures, leading to consistently elevated customer approval ratings in a variety of locations.
- Coordinated task distribution for optimal productivity and efficiency.
- Provided training for new staff members on use of cleaning tools and products.
CNA
Audubon Health & Rehab
10.2011 - 08.2013
- Provided exceptional service and attention to individual healthcare needs, ensuring that all residents received compassionate and efficient care according to facility protocols.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients in ambulation and transfers using proper body mechanics.
Education
Medical Records Certificate - Gained knowledge of major body systems and their diseases, Anatomy and Physiology. EHR Systems, ICD-10 CM, HCPCS, and CPT Coding, HIPAA, Government payers, and appeals
University of Phoenix
04-2024
Diploma -
Broadmoor High School
05-2002
Skills
- Customer Service
- Electronic Medical Record
- Medical Terminology
- Detail Oriented
- Anatomy & Physiology
- Patient Care
- Maintaining confidentiality
- Time Management
Certification
Certified Billing and Coding Specialist, National Healthcare Association, 2024
Timeline
Cleaner
Cottage Care
11.2022 - Current
Certified Cleaning Professional
The Cleaning Authority
01.2020 - 09.2021
CNA
Audubon Health & Rehab
10.2011 - 08.2013
Medical Records Certificate - Gained knowledge of major body systems and their diseases, Anatomy and Physiology. EHR Systems, ICD-10 CM, HCPCS, and CPT Coding, HIPAA, Government payers, and appeals
University of Phoenix
Diploma -
Broadmoor High School
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