KRISTIN GIBBS
Youngsville
Summary
Receptionist with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
Work History
Receptionist
BMW of Raleigh
Raleigh, NC
08.2025 - Current
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Answered phone promptly and directed incoming calls to correct department.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Resolved customer problems and complaints.
Patient Coordinator
Eye Care Center
Wake Forest
10.2023 - 04.2025
- Communicated with patients to ensure quality of care and develop care plans.
- Assured regulatory compliance and professionalism across patient service.
- Pulled patient files and verified insurance before patient's appointment.
- Answered incoming calls from patients, providers, and insurance companies in a courteous
Receptionist
Trendyy Nails
Wake forest
10.2022 - 07.2023
- Greeted visitors and provided them with assistance.
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
- Maintained office and faculty supplies to keep optimum stock on hand. Scheduled and confirmed appointments.
- Managed multiple phone lines and answered incoming calls in a timely and efficient manner
Babysitter
Self Employed
Franklin
01.2021 - 08.2021
- Care for children of various ages and assisted with feeding, dressing and daily activities. Performed cleaning and housework tasks to keep living space organized and sanitary.
- Developed and implemented engaging activities that improved the children's physical and mental development.
- Assisted children with homework, providing guidance and support to help them improve their academic performance.
Education
High School Diploma - undefined
Franklinton High School
Franklinton06.2021
Skills
- Communication Skills
- Problem Solving
- Ability to Work Under Pressure
- Customer Service
- Time Management
- Ability to Multitask
- Telephone skills
- Data entry
LANGUAGES
English
Timeline
Receptionist
BMW of Raleigh
08.2025 - Current
Patient Coordinator
Eye Care Center
10.2023 - 04.2025
Receptionist
Trendyy Nails
10.2022 - 07.2023
Babysitter
Self Employed
01.2021 - 08.2021
High School Diploma - undefined
Franklinton High School