Kristin Williamson
Farmingdale
Summary
Detail-oriented Office Specialist with expertise in managing office correspondence and enhancing workflow productivity. Proven ability to maintain accurate databases and provide comprehensive administrative support across departments.
Overview
17
17
years of professional experience
Work History
Office Specialist II
State Of Maine DHHS
Augusta
11.2012 - Current
- Managed office correspondence and communications for departmental operations.
- Prepared reports and documents to ensure regulatory compliance.
- Supported staff with administrative tasks, improving workflow productivity.
- Maintained databases and updated records to ensure accuracy and accessibility.
- Completed data entry tasks accurately and efficiently utilizing various software programs.
- Provided administrative support to multiple departments within the organization.
- Conducted research and compiled data for reports and projects, enhancing decision-making.
Retail Sales Associate
Old Navy
Augusta
03.2009 - 10.2018
- Greeted customers and provided assistance in locating items, contributing to increased customer satisfaction and retention.
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Resolved customer complaints professionally to maintain positive customer relationships.
- Processed transactions accurately at the cash register.
- Handled returns and exchanges according to company guidelines.
- Maintained inventory levels through regular stock checks.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Demonstrated knowledge of store products and services.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Education
Associate of Science - Health And Human Services
University of Maine At Augusta
Augusta06-2013
Skills
- Data entry and management
- Document preparation
- Office software proficiency
- Data analysis
- Customer relationship management
- Policy development
Timeline
Office Specialist II
State Of Maine DHHS
11.2012 - Current
Retail Sales Associate
Old Navy
03.2009 - 10.2018
Associate of Science - Health And Human Services
University of Maine At Augusta