Hi, I’m
Kristin Jacobs
HR & Payroll Professional
Mesa,AZ
Summary
Accomplished, dedicated and driven human resources lead with extensive experience in customer service, maintaining confidentiality, insurance and dealing with candidates from diverse backgrounds. Skilled at working with candidates in a fast-paced, deadline-driven environment while exhibiting a strong attention to detail and customer service etiquette.
Overview
13
years of professional experience
4
years of post-secondary education
Work History
CareNational HealthcareScottsdale, AZ
Senior Human Resources Generalist
02.2022 - Current
Job overview
- Process applicant's background and pre-employment screenings adhering to client-specific regulations.
- Coordinate or facilitate medical screenings to fulfill pre-employment prerequisites.
- Evaluate and manage Pre-Adverse and Adverse Action notifications for candidates failing to meet compliance standards.
- Oversee onboarding processes for new hires and internal staffing, including tax forms, I-9 and E-Verify documentation and benefits enrollment.
- Processed weekly payroll for temporary employees, ensuring accuracy and compliance with company policies and labor regulations.
- Maintain employee records and conduct regular compliance audits to ensure adherence to licensing and health screening mandates.
- Develop, budget, and organize monthly and quarterly team-building activities.
Gold Canyon Golf Resort and SpaGold Canyon, AZ
Human Resources and Payroll Manager
09.2020 - 02.2022
Job overview
- Introduced enhanced protocols for securely storing employee records in the online HR database, ensuring confidentiality and compliance.
- Consolidated timekeeping and payroll systems into a unified platform, streamlining processes for efficiency.
- Orchestrated and spearheaded an environmental contest for carpooling and sustainable practices, aligning with county regulations.
- Managed the entire employee lifecycle, including onboarding, offboarding and supporting salary management.
- Played a key role in the recruitment and termination process across all departments and levels of employment.
- Oversaw office supply procurement and inventory management to ensure seamless operations.
- Functioned as the primary point of contact for benefits administration during open enrollment, for new hires, and existing employees.
- Collaborated with the executive team to negotiate competitive benefit plans and pricing.
- Developed and executed monthly themes and morale-boosting initiatives for all departments, fostering a positive work environment in coordination with departmental managers.
USAAPhoenix, AZ
Member Relationship Specialist - Licensed Agent
03.2020 - 09.2020
Job overview
- Conducted in-depth analysis of member requirements. Devising tailored plans to align with their insurance needs and financial objectives.
- Addressed member inquiries and issues regarding billing, providing prompt and effective resolutions.
- Managed incoming calls, ensuring efficient handling and appropriate redirection when necessary.
- Assisted members with premium adjustments, effective policy dates, terminations, and other inquiries.
- Educated and supported members in navigating their property insurance requirements, maintaining ongoing assistance to meet their needs.
US Army ReservesMesa, AZ
Human Resource Specialist
01.2013 - 06.2021
Job overview
- Provided support to designated personnel in managing their life insurance policies and emergency family care plans.
- Efficiently processed awards and certifications for assigned companies and units.
- Identified and resolved inconsistencies, deficiencies, and discrepancies in medical documentation.
- Maintained meticulous records and served as a key resource for Human Resource support for over 1,500 personnel.
- Coordinated monthly briefings to ensure awareness of medical readiness and physical fitness requirements.
- Ensured policies were updated in accordance with the latest regulations.
- Offered assistance with personnel communications concerning all Human Resource matters.
Active Duty ArmyFort Bliss, TX
Mobilization and Operations Specialist
03.2019 - 03.2020
Job overview
- Directed the mobilization and deployment of US Army Reserves and National Guard units.
- Coordinated and led meetings with leadership and supervisors of deploying units, including site visits, teleconferences, and daily debriefings.
- Maintained comprehensive records and files of deploying units' personnel, training, and movement.
- Supervised the administrative and logistical documentation for mobilizing units' flights into country.
- Collaborated closely with supporting sections to ensure a seamless and efficient deployment process for all units.
CareNational HealthcareScottsdale, AZ
Human Resource Coordinator
07.2017 - 03.2018
Job overview
- Processed applicants' background checks and pre-employment screenings in accordance with client-specific regulations.
- Scheduled quality control events to ensure a positive and professional work environment for both applicants and clients.
- Reviewed and processed Pre-Adverse and Adverse Action letters for applicants who did not meet compliance criteria.
- Assisted Payroll with invoices and financial reporting, including Placement and Bonus Reports, utilizing QuickBooks.
- Conducted monthly audits to ensure compliance with client-specific requirements.
Personal Information
Personal Information
Title: Human Resources LeaderEducation
Desert Hills High SchoolGilbert, AZ
High School Diploma
08.2009 - 05.2013
University Overview
Timeline
Senior Human Resources Generalist
CareNational Healthcare
02.2022 - Current
Human Resources and Payroll Manager
Gold Canyon Golf Resort and Spa
09.2020 - 02.2022
Member Relationship Specialist - Licensed Agent
USAA
03.2020 - 09.2020
Mobilization and Operations Specialist
Active Duty Army
03.2019 - 03.2020
Human Resource Coordinator
CareNational Healthcare
07.2017 - 03.2018
Human Resource Specialist
US Army Reserves
01.2013 - 06.2021
Desert Hills High School
High School Diploma
08.2009 - 05.2013