Summary
Overview
Work History
Education
Skills
References
Timeline
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Kristin Larcade

Denver,CO

Summary

Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized and friendly with excellent interpersonal skills.

Overview

12
12
years of professional experience

Work History

Store Team Member

Big R
07.2023 - 09.2023
  • Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.

Senior Caregiver

Goodwill
01.2017 - 11.2019
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Improved patient health outcomes through diligent monitoring and timely intervention.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Administered medications as prescribed by physicians, ensuring proper dosage and adherence to medication schedules.

Crew Team Member

Cottage Care
03.2015 - 03.2016
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Received regular positive feedback from customers for exceptional service, boosting overall store reputation.

Customer Service Representative

AT&T Call Center
05.2011 - 09.2014
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Mesa Ridge High School
Colorado Springs, CO

AA Elementary Education -

Pikes Peak State College
Colorado Springs, CO
12.2022

Skills

  • Customer Service and Phone Skills
  • Fluency with Computers and Microsoft Office
  • Administrative Skills
  • Familiar with ICD 10 and Medical Diagnosis

References

  • Connie Scheer, (719) 749-9136, Store Manager, Big R
  • Linda Philipps, (719) 648-7531, Team Member, AT&T Call Center
  • Liz Aragon, (719) 229-1140, Professional, Family Member of Client
  • Lisa Poss, (813) 470-8803, Personal Reference

Timeline

Store Team Member

Big R
07.2023 - 09.2023

Senior Caregiver

Goodwill
01.2017 - 11.2019

Crew Team Member

Cottage Care
03.2015 - 03.2016

Customer Service Representative

AT&T Call Center
05.2011 - 09.2014

High School Diploma -

Mesa Ridge High School

AA Elementary Education -

Pikes Peak State College

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Kristin Larcade