Kristin Lauby
Lakeland,FL
Summary
Dynamic Facilities and Rental Coordinator with a proven track record at Publix and Central Fl Eurocars. Excelled in vendor coordination and team leadership, enhancing operational efficiency and customer satisfaction. Skilled in analytical thinking, managed special projects to completion, and improved inventory accuracy. Achieved significant improvements in facility maintenance and rental operations.
Overview
17
17
years of professional experience
Work History
Facilities Coordinator
Publix
Lakeland, FL
02.2017 - 05.2024
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Served as point of contact for internal and external customers seeking support and information.
- Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Prepared reports and schedules with accuracy.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Collaborated with contractors, vendors and stakeholders to support on-time projects completion.
Sales Representative
Supplement Warehouse
Remote Sales
03.2011 - 10.2013
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Built relationships with customers and community to promote long term business growth.
- Negotiated prices, terms of sales and service agreements.
- Kept detailed records of daily activities through online customer database.
Rental Coordinator
Central Fl Eurocars
01.2007 - 10.2010
- Participated in industry events and trade shows to stay current on market trends and establish valuable networking connections.
- Conducted regular inventory audits to ensure accurate record-keeping and prevent potential shortages or overstock situations.
- Collaborated with sales team to identify upselling opportunities, increasing company revenue through strategic promotions.
- Assisted customers in selecting appropriate equipment for their needs, providing knowledgeable guidance on available options.
- Managed inventory control, maintaining accurate records of equipment availability for effective rental coordination.
- Coordinated logistics for delivery and pick-up of rental equipment, ensuring smooth operations and customer satisfaction.
- Resolved customer disputes to maintain positive relationships and increase customer base.
Skills
- Work Order Management
- Vendor coordination
- Repairs and maintenance
- Special projects
- Team Leadership
- Analytical Thinking
Timeline
Facilities Coordinator
Publix
02.2017 - 05.2024
Sales Representative
Supplement Warehouse
03.2011 - 10.2013
Rental Coordinator
Central Fl Eurocars
01.2007 - 10.2010