Summary
Overview
Work History
Education
Skills
Timeline
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Kristin LeFave

Upton,MA

Summary

Versatile and dynamic, excelled at Comeback Physical Therapy Inc. by enhancing file organization and client communication, showcasing exceptional attention to detail and interpersonal skills. Initiated a fun but serious work environment at Dunkin' Donuts, significantly improving service quality. Highly focused on safe play and respecting space.

Overview

2022
2022
years of professional experience

Work History

Administration Assistant

Comeback Physical Therapy Inc.
  • Organized files and maintained accurate records for easy access.
  • Handled phone calls and greeted visitors in a friendly and professional manner.
  • Updated databases and entered information with attention to detail.
  • Processed incoming mail and packages, distributing them to appropriate staff.
  • Initiated billing.
  • Communicating regularly with attorneys.

Shift Lead Manager

Dunkin' Donuts
Grafton, MA
10.2012 - 02.2022
  • Developed customer feedback system to gather insights and improve overall experience.
  • Provided ongoing coaching for staff to improve service skills and product knowledge.
  • Coordinated staff schedules for improved coverage and workflow during peak hours.
  • Scheduling and payroll
  • Making sure the store is clean and running smoothly.
  • Money handling and customer service with a smile.

Assistant Teacher

Dream Station Early Learning Center
Ashland, MA
08.2015 - 03.2016
  • Organized materials and resources for lessons to ensure smooth daily operations.
  • Assisted in classroom management to promote a respectful and productive learning atmosphere.
  • Supported assessment and feedback processes for students to track academic progress.
  • Fostered a positive classroom environment with consistent encouragement and support for students.

Education

BA - Psychology

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Walpole High School
Walpole, MA
06.2010

Skills

  • Scheduling appointments
  • Telephone reception
  • Confidential document control
  • Customer relations
  • Spreadsheet management
  • Mail handling
  • Staff management
  • Verbal communication
  • Inventory management
  • File organization
  • Document scanning
  • Reception desk management
  • Computer skills
  • Customer service
  • Scheduling and calendar management
  • Professional and mature
  • Dedicated team player

Timeline

Assistant Teacher

Dream Station Early Learning Center
08.2015 - 03.2016

Shift Lead Manager

Dunkin' Donuts
10.2012 - 02.2022

Administration Assistant

Comeback Physical Therapy Inc.

BA - Psychology

Southern New Hampshire University

High School Diploma -

Walpole High School
Kristin LeFave