Adept at managing high-volume loan pipelines and enhancing workflow efficiency, notably at Family First Funding LLC. Excelled in document preparation and quality control, coupled with strong relationship-building skills. Trained teams on regulatory compliance, achieving significant improvements in closing processes. Skilled in Encompass and cross-functional teamwork, with a track record of leading successful closings on over 100 units monthly.
Quality control measures
Relationship building
Time management
Team leadership
Skilled in outlook, teams,word, excel, power point, adobe writer & editor
Skilled in encompass, doc magic docu-tech
Document review
Customer service and support
Risk assessment
Conflict resolution techniques
Document preparation
Quality control measures