Maftah Cash
Indianapolis,Indiana
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
Mortgage Closer
First Internet Bank of Indiana
01.2017 - 01.2022
- Responsible for preparing closing documents, review submitted loan paperwork, verify accuracy of closing documents, enter loan data into system, Coordinate closings with settlement agent.
Operations Specialist I
First Internet Bank of Indiana
01.2014 - 01.2017
- Responsible for boarding and funding mortgage and commercial loans on core system, performing quality control review of loans boarded by other staff, and working with management to develop and document procedures
Servicing Processor
First Internet Bank of Indiana
01.2006 - 01.2014
- Responsible for posting loan payments and deposits to customer accounts, reconciling and preparing daily cash letter, processing returned mail, reviewing new consumer loans for evidence of proper controls, and scanning and indexing various documents to the imaging system.
Education
Office System Specialist -
Indiana Business College
Indianapolis, IndianaOffice Technology -
Ivy Tech State College
Indianapolis, IndianaBusiness -
Ben Davis High School
Indianapolis, IndianaSkills
- Data Entry (12,000 kph)
- Excellent customer service skills
- Multi-tasker
- Strong attention to detail
- Typing (60 wpm)
- Microsoft (Word, Excel, Outlook)
- Document Preparation
- Conflict resolution techniques
- Quality control measures
- Deadline Adherence
- Closing Disclosure Familiarity
- Data Collection
- Closing Techniques
- Customer Service
- Attention to Detail
- Customer service-focused
- Decision-Making
- Active Listening and Learning
- Microsoft Office
- Data Entry
- Complaint Handling
- Loan File Maintenance
- 10-Key Data Entry
Timeline
Mortgage Closer
First Internet Bank of Indiana
01.2017 - 01.2022
Operations Specialist I
First Internet Bank of Indiana
01.2014 - 01.2017
Servicing Processor
First Internet Bank of Indiana
01.2006 - 01.2014
Office System Specialist -
Indiana Business College
Office Technology -
Ivy Tech State College
Business -
Ben Davis High School
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