PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Timeline

Maftah Cash

FedEx
Indianapolis,Indiana
27
years of professional experience

Organized Office Professional with solid background in office administration and coordination. Proven track record of streamlining office processes and supporting team efficiency, contributing to smoother operations. Demonstrated expertise in handling administrative tasks and utilizing communication and organizational skills to enhance team performance.

Work History

Package Handler

1 Year 4 Months
FedEx | 04.2025 - Current
  • Managed movement of packages, documents, and regulated materials in fast-paced, deadline-driven environment to ensure timely delivery.
  • Verified package labels and shipment information for accurate handling, routing, and processing, minimizing errors.
  • Follow established safety and operational procedures while maintaining accuracy and attention to detail.
  • Collaborated with team members to prioritize workload and sustain productivity in high-volume operation.

Mortgage Closer

5 Years 2 Months
First Internet Bank of Indiana | 10.2017 - 12.2022
  • Coordinated loan-closing activities with customers, underwriters, processors, and title companies to ensure accurate and timely completion.
  • Organized and prioritized multiple loan files while maintaining strict deadlines, detailed documentation, and accuracy.
  • Prepared preliminary settlement statements and closing instructions for review by title companies, closing agents and customers.
  • Reviewed loan documentation for completeness and compliance with established federal, state, and company requirements.

Operations Specialist 1

3 Years 1 Month
First Internet Bank of Indiana | 09.2014 - 10.2017
  • Entered and maintained mortgage and commercial loan information in core banking systems to support accurate boarding and funding.
  • Collected, organized, and input data into database systems while following established processing procedures.
  • Performed quality-control reviews of loan records processed by other staff to identify discrepancies and ensure accuracy.
  • Collaborated across departments to identify process improvements and increase operational efficiency.
  • Helped develop and document procedures to support consistent day-to-day operations

Servicing Processor

7 Years 9 Months
First Internet Bank of Indiana | 12.2006 - 09.2014
  • Processed customer loan payments and deposits, ensuring transactions were accurately posted to customer accounts.
  • Scanned, indexed, and organized documents in an electronic imaging systems for efficient record retrieval.
  • Reconciled daily cash activity and prepared cash letters according to established procedures.
  • Reviewed consumer loan documentation for proper controls and accurate processing.

Document Auditor/Data Entry Clerk

6 Years 5 Months
United Parcel Service | 06.1999 - 11.2005
  • Reviewed shipping documents and verified information for completeness and accuracy, contacting customers when clarification was needed.
  • Collected, completed, and organized supporting paperwork and documentation.
  • Entered invoice information into computer systems accurately and efficiently.

Education

Office System Specialist - Office Administration And Technology

Indiana Business College | Indianapolis, Indiana

Achieved Dean’s List

GED

Ben Davis High School | Indianapolis, Indiana

Skills

Data Entry (12
000 kph)
Attention to detail
Safety compliance
Operational efficiency
Logistics management
Document analysis
Data interpretation
Process improvement
Customer support
Client engagement
Multitasking and organization
Decision analysis
Typing (60 wpm)
Written communication

Timeline

Package Handler

FedEx
04.2025 - CurrentRead More

Mortgage Closer

First Internet Bank of Indiana
10.2017 - 12.2022Read More

Operations Specialist 1

First Internet Bank of Indiana
09.2014 - 10.2017Read More

Servicing Processor

First Internet Bank of Indiana
12.2006 - 09.2014Read More

Document Auditor/Data Entry Clerk

United Parcel Service
06.1999 - 11.2005Read More

Indiana Business College

Office System Specialist from Office Administration And Technology
Read More

Ben Davis High School

GED
Read More
Maftah Cash