Kristin McIntyre
Glendale,AZ
Summary
Results-oriented professional with a strong background in team leadership and customer satisfaction. Skilled in problem solving and mentoring, successfully resolving customer complaints while fostering a collaborative team environment to achieve operational success.
Overview
5
5
years of professional experience
Work History
Team Lead
Vitalant
Glendale, AZ
07.2021 - Current
- Led and mentored newly hired employees, facilitating knowledge of company programs for seamless integration.
- Led team meetings to review business results and communicate priorities, aligning team efforts with organizational goals.
- Resolved customer complaints and issues promptly, improving customer satisfaction and retention rates.
- Implemented quality control measures, ensuring product consistency and compliance with company standards.
- Executed opening, closing, and shift change functions to uphold operational standards daily.
Education
Phlebotomy School -
Med Star Academy
Peoria, AZ03-2021
High School Diploma -
Thousand Oaks High School
Thousand Oaks06-1987
Skills
- Team leadership
- Coaching and mentoring
- Change management
- Operational excellence
- Productivity optimization
- Decision making
- Customer resolution
- Problem solving
- Compliance standards
Accomplishments
Lead Glendale Center to Best PPC SW Q3 2025
References
References available upon request.
Timeline
Team Lead
Vitalant
07.2021 - Current
Phlebotomy School -
Med Star Academy
High School Diploma -
Thousand Oaks High School