Kristin Nairemore
Romulus
Summary
Professional import manager with expertise in logistics and supply chain management. Strong focus on team collaboration, customer service, and adapting to changing needs for reliable and efficient operations. Skilled in coordinating complex shipments and implementing efficient procedures.
Overview
14
14
years of professional experience
Work History
Ocean Import Manager
EMO Trans
Romulus, MI
04.2025 - Current
- Coordinate import logistics for new clients to establish customer expectations, goals, and processes to ensure timely handling while building the relationship.
- Delegate established customers to operating agents and assigning tasks where needed.
- Implement new procedures including creating rate calculators, SOPs and work instructions for operators to efficiently handle daily tasks,
- Maintain weekly reports for accounting to ensure file financial accuracy.
- Assist operators with escalations and customer resolutions.
Ocean Import Agent
EMO Trans
Romulus, MI
04.2023 - 04.2025
- Coordinated import shipments with agents/offices, carriers, clients, and customer brokers for timely plus accurate shipment bookings through delivery.
- Managed tracking and tracing of ocean freight to optimize delivery schedules and minimize delays.
- Prioritized any shipping issues for resolve while providing client with updates through resolution.
- Reviewed shipping invoices for accuracy, to facilitate timely payments and vendor reconciliations.
Ocean Export Supervisor
EMO Trans
Romulus, MI
04.2021 - 04.2023
- Supervised export operations to ensure compliance with international shipping regulations and shipment scheduling.
- Managed communication between agents/office, clients, and carries, to ensure timely updates on shipment statuses.
- Led a team in resolving discrepancies in documentation, enhancing accuracy of export processes.
- Examined documents to comply with federal and foreign regulations governing shipment, receipt and documentation of products.
Ocean Export Agent
EMO Trans
Romulus, MI
04.2018 - 04.2023
- Coordinated ocean freight shipments, to ensure compliance with international regulations and documentation standards.
- Oversaw the preparation of shipping documents, to ensure accuracy and adherence to regulatory requirements.
- Managed customer inquiries, providing timely updates and solutions to enhance service quality.
- Developed and maintained relationships with carriers, suppliers, compliance officers, and clients to optimize operations.
Air Export Agent
EMO Trans
Romulus, MI
02.2015 - 04.2018
- Coordinated air export shipments ensuring compliance with international regulations and customer requirements.
- Provided expert guidance on shipping requirements for specialized cargo types, ensuring safe transport and regulatory compliance.
- Expedited urgent shipments through effective coordination with carriers, reducing transit times significantly.
- Enhanced customer satisfaction with timely and accurate shipment updates, providing exceptional service.
Air Export Agent
CEVA Logistics Inc.
Redford, MI
06.2012 - 02.2015
- Coordinated air export shipments ensuring compliance with international regulations and customer requirements.
- Communicated effectively between clients, carriers, and other relevant parties throughout the shipment process.
- Expedited urgent shipments through effective coordination with carriers.
- Developed relationships with international agents/offices, for smooth operations.
Education
Bachelor of Science - Criminal Justice
Eastern Michigan University
Ypsilanti, MI05-2015
Associate of Science -
Schoolcraft College
Livonia, MI05-2011
High School Diploma -
Romulus High School
Romulus, MI06-2008
Skills
- Logistics management
- Freight forwarding
- Incoterms awareness
- Effective communication
- Tracking shipments
- Teamwork and collaboration
- Customer service
- Problem-solving
- Shipment organization
- Proficient in [Cargowise, Teams, Microsoft, Excel]
Timeline
Ocean Import Manager
EMO Trans
04.2025 - Current
Ocean Import Agent
EMO Trans
04.2023 - 04.2025
Ocean Export Supervisor
EMO Trans
04.2021 - 04.2023
Ocean Export Agent
EMO Trans
04.2018 - 04.2023
Air Export Agent
EMO Trans
02.2015 - 04.2018
Air Export Agent
CEVA Logistics Inc.
06.2012 - 02.2015
Bachelor of Science - Criminal Justice
Eastern Michigan University
Associate of Science -
Schoolcraft College
High School Diploma -
Romulus High School