Kristin Orlando
Oconto,WI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
911 Emergency Dispatcher
Oconto County Sheriffs Office
03.2020 - Current
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
911 Emergency Dispatcher
Oconto County Sheriffs Office
06.2018 - 01.2020
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
Transit Dispatcher
City Of Green Bay Government
09.2017 - 06.2018
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of several city buses
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
911 Emergency Dispatcher
Shawano County Sheriffs Office
04.2014 - 09.2017
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
Education
Bachelor of Science - Physical/Environmental Geography
University of Wisconsin - Whitewater
Whitewater, WI05.2011
Skills
- Prioritization
- Memory retention
- Situational Awareness
- Problem-Solving
- Critical Thinking
- Works Well Under Pressure
- Reliability
Timeline
911 Emergency Dispatcher
Oconto County Sheriffs Office
03.2020 - Current
911 Emergency Dispatcher
Oconto County Sheriffs Office
06.2018 - 01.2020
Transit Dispatcher
City Of Green Bay Government
09.2017 - 06.2018
911 Emergency Dispatcher
Shawano County Sheriffs Office
04.2014 - 09.2017
Bachelor of Science - Physical/Environmental Geography
University of Wisconsin - Whitewater
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