Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive Direct Support Professional passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
25
25
years of professional experience
Work History
Direct Support Professional
McBride Quality Care
07.2021 - Current
Assisted disabled clients to support independence and well-being.
Administered medication as directed by physician.
Maintained clean, safe, and well-organized patient environment.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Monitored clients to assess and report physical and behavioral changes to supervisors.
Monitored progress and documented patient health status changes to keep care team updated.
Cashier
Walmart
06.2020 - 07.2021
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs
Built relationships with customers to encourage repeat business
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs
Cashier
Walmart
03.2017 - 06.2017
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Greeted customers entering store and responded promptly to customer needs
Built relationships with customers to encourage repeat business
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Worked flexible schedule and extra shifts to meet business needs
Correctional Corporal
Wyoming State Penitentiary
09.2008 - 06.2016
Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Handled inmate counts and searches for missing inmates.
Responded to emergency situations and provided first aid following facility guidelines.
Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
Participated in development of correctional policies and procedures.
Coordinated responses to emergency situations arising in different prison locations.
Skilled at working independently and collaboratively in a team environment.
Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Correctional Officer
Mid-Michigan Correctional Facility
02.2000 - 12.2005
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Tracked inmates through head counts, visitor logs, and scheduled activities.
Observed behavior of residents individually and in groups.
Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
Corrections Officer
Ionia Super-Max Correctional Facility
11.1998 - 02.2000
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
Monitored radio transmissions between staff to respond immediately to directions and emergencies.
Routinely counted inmates and in response to potential security breaches.
Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
Documented prisoner identification, charges and inmate disturbance incidents.
Education
Associate of Science -
01.
Bachelor of Science - Criminal Justice-Concentration in Parole/Probation
Strayer University
Washington, DC
03.2023
Associate of Applied Science - Criminal Justice
Davenport University
Lansing, MI
06.2001
High School Diploma -
Alma Senior High School
Alma, MI
06.1988
Skills
First aid and safety
Patient Assessments
Patient Management
Medication Administration
Behavioral Management
Direct Patient Care
Timeline
Direct Support Professional
McBride Quality Care
07.2021 - Current
Cashier
Walmart
06.2020 - 07.2021
Cashier
Walmart
03.2017 - 06.2017
Correctional Corporal
Wyoming State Penitentiary
09.2008 - 06.2016
Correctional Officer
Mid-Michigan Correctional Facility
02.2000 - 12.2005
Corrections Officer
Ionia Super-Max Correctional Facility
11.1998 - 02.2000
Associate of Science -
Bachelor of Science - Criminal Justice-Concentration in Parole/Probation
Strayer University
Associate of Applied Science - Criminal Justice
Davenport University
High School Diploma -
Alma Senior High School
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