Self-motivated and driven Compliance Analyst dedicated to maximizing company compliance with applicable laws and standards. Hardworking and driven with quality-focused and proactive approach. Bringing 18 years of compliance experience, with 7 years solely in the consumer financial services industry.
Overview
19
19
years of professional experience
Work History
Senior Compliance Analyst
United Auto Credit
11.2021 - Current
Maintain updates of emerging compliance regulations and assigned tasks accordingly.
Assist with internal and external audits to ensure compliance with applicable laws and regulations.
Complete annual risk assessments to establish the internal annual audit schedule for the Compliance Department.
Develop new and updated existing internal audit templates.
Complete monthly internal audits.
Identify gaps in existing compliance processes and recommended updates.
Collaborate with multiple departments and business units to address and remediate internal audit findings.
Senior Compliance Specialist
Wheels Financial
08.2017 - 11.2021
Regularly reviewed and updated policies and procedures relative to regulatory changes.
Conducted ongoing review and compliance with applicable state regulatory requirements (e.g. licensing renewals, state corporate compliance).
Identified gaps in existing compliance processes and recommended updates.
Performed compliance/regulatory-related research as requested.
Investigated and resolved consumer complaints received directly or through regulatory agencies (DFPI, AG, BBB, CFPB, etc.).
Conducted internal audits to assess controls, operational efficiencies and compliance with selected policies, procedures and regulations.
Conducted vendor due diligence for the onboarding of prospective vendors and the ongoing due diligence of current vendors.
Reviewed, responded to, and updated (if necessary) credit disputes that consumers sent to the credit reporting agencies.
Manager
Intuit/My Corporation Business Services
05.2005 - 08.2017
Managed and mentored a team of 5-7 employees to be productive and engaged in work.
Created and streamlined productivity systems in the Processing Department, resulting in a 28% improvement in productivity.
Controlled costs to keep business operating within budget and increase profits.
Defined clear targets and objectives and communicated to other team members.
Researched, created, implemented and trained staff on new product offerings, resulting in a 10% increase in sales for the company.
Research each state's laws regularly to ensure all documents utilized company-wide were in compliance with the respective states.
Research statute updates across all statues and identified and implemented required changes.
Created and updated Standard Operating Procedure Manuals to assist in training new employees and provide continuing training for current employees.
Education
MBA -
Grand Canyon University
Phoenix, AZ
2019
Lean Six Sigma
University of Southern California
Los Angeles, CA
2016
Skills
Internal Controls
Risk Assessment
Auditing Processes
Compliance and Regulatory Reviews
Microsoft Office Proficient
Policy Analysis
Compliance Training
Timeline
Senior Compliance Analyst
United Auto Credit
11.2021 - Current
Senior Compliance Specialist
Wheels Financial
08.2017 - 11.2021
Manager
Intuit/My Corporation Business Services
05.2005 - 08.2017
MBA -
Grand Canyon University
Lean Six Sigma
University of Southern California
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