KRISTIN RAMIREZ
LAVON,TX
Summary
Experienced merchandising and operations professional with a strong focus on team leadership and operational excellence. Exceeds in talent acquisition, performance management, and driving a culture of accountability across multiple retail environments. Committed to continuous improvement and effective resource management to meet evolving business needs.
Overview
26
26
years of professional experience
Work History
STOCKING MANAGER
SOUTHERN GLAZERS WINE AND SPIRITS
Farmers Branch, Texas
03.2021 - Current
- Lead merchandising and stocking operations across NTX market, overseeing a team of up to 30 merchandisers.
- Oversee daily development of merchandising teams across multiple retail accounts while maintaining productivity and compliance standards.
- Partnered with sales, operations, human resources, and retail customers to ensure effective execution of merchandising initiatives.
- Direct labor planning, route coverage, scheduling, and resource allocation to support business objectives and service standards.
- Managed recruitment, onboarding, training, performance management, and career development for field employees, enhancing team capabilities.
- Analyze staffing needs and adjust workforce plans to support changing business demands.
- Support new store openings, territory transitions, and special merchandising projects throughout the market.
- Drove culture of accountability, safety, teamwork, and continuous improvement, fostering a cohesive and productive work environment.
STOCKER
SOUTHERN GLAZERS WINE AND SPIRITS
Farmers Branch, Texas
09.2019 - 03.2021
- Implemented merchandising initiatives across retail accounts to increase product visibility and ensure availability.
- Supported sales teams in executing displays and placing new products to enhance customer engagement.
- Cultivated relationships with retail customers, store leadership, and sales team to foster collaboration and drive sales.
- Delivered consistent execution and customer service that resulted in a promotion into management.
GENERAL MANAGER
THE WILD TURKEY
Dallas, Texas
01.2001 - 12.2019
- Implemented operational improvements that enhanced productivity, customer satisfaction, and profitability.
- Managed daily operations for high volume restaurant, ensuring smooth workflow and customer satisfaction.
- Led hiring, training, and coaching initiatives to develop a skilled and motivated team.
- Oversaw inventory management and vendor relationships, optimizing purchasing and enhancing customer service.
Education
Some College -
BROOKHAVEN COLLEGE
Farmers branch, TexasHigh school Diploma -
THOUSAND OAKS HIGH SCHOOL
Thousand Oaks, CaliforniaSkills
- Merchandising strategy
- Talent acquisition
- Performance evaluation
- Succession strategy
- Team leadership
- Employee coaching
- Employee engagement
- Conflict resolution
Awards
Southern Glazer Wine and Spirits Heart Award
Timeline
STOCKING MANAGER
SOUTHERN GLAZERS WINE AND SPIRITS
03.2021 - Current
STOCKER
SOUTHERN GLAZERS WINE AND SPIRITS
09.2019 - 03.2021
GENERAL MANAGER
THE WILD TURKEY
01.2001 - 12.2019
Some College -
BROOKHAVEN COLLEGE
High school Diploma -
THOUSAND OAKS HIGH SCHOOL