Kristin Reynolds
Eastlake,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Pastry Chef/Line Cook
Cru Uncorked
Moreland Hills, Ohio
08.2022 - Current
- Trained kitchen staff to perform various preparation tasks under pressure.
- Maintained well-organized mise en place to keep work consistent.
- Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Personalized creations for holidays, weddings, graduations, and personal events.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Cleaned and maintained kitchen equipment and oven.
Bar Manager/Bartender/Server
Tony Saccos
Mentor, OH
06.2019 - 08.2022
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Improved customer service rankings by resolving issues quickly and accurately.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Motivated staff to perform at peak efficiency and quality.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Bar Manager/Server
BurgerIM
Mentor, OH
10.2018 - 06.2019
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
House Cleaner Assistant
Personal Housekeeping
Willoughby, OH
09.2016 - 10.2018
- Collaborated with lead House Cleaner to divide tasks effectively, maximizing productivity during shifts.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Reduced the spread of germs and bacteria by sanitizing high-touch surfaces regularly.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
- Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
- Upheld company standards by adhering to all safety guidelines during the execution of cleaning tasks.
- Communicated proactively with clients regarding special requests or concerns, fostering trust and building rapport.
- Helped clients maintain an orderly living space by organizing personal items according to their preferences.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Head Bartender
Pickle Bills
Grand River, Ohio
02.2014 - 09.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Server
Buffalo Wild Wings
Mentor, OH
10.2012 - 02.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Server/Trainer
Smokey Bones Bar & Fire Grill
Mentor, OH
01.2010 - 10.2012
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Maintained cleanliness standards throughout dining areas, contributing to a positive dining experience for guests.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
Education
Bachelor - Psychology Majoring in Substance Abuse Counseling
Southern New Hampshire University
Hooksett, NH08.2025
GED -
South High School
Willoughby, OH2003
Skills
- Restaurant Background
- Order Taking
- Customer Service
- Clear Communication
- Relationship Building
- Training and Mentoring
- Guest Interaction
- Service-Oriented Mindset
- Safety Awareness
- Team Leadership
Timeline
Pastry Chef/Line Cook
Cru Uncorked
08.2022 - Current
Bar Manager/Bartender/Server
Tony Saccos
06.2019 - 08.2022
Bar Manager/Server
BurgerIM
10.2018 - 06.2019
House Cleaner Assistant
Personal Housekeeping
09.2016 - 10.2018
Head Bartender
Pickle Bills
02.2014 - 09.2016
Server
Buffalo Wild Wings
10.2012 - 02.2014
Server/Trainer
Smokey Bones Bar & Fire Grill
01.2010 - 10.2012
Bachelor - Psychology Majoring in Substance Abuse Counseling
Southern New Hampshire University
GED -
South High School