Michelle Moran
Phoenicia,AZ
Summary
Results-driven professional with a background in pastry and kitchen management. Known for effective staff training and collaboration, ensuring operational efficiency and adherence to food safety standards.
Overview
9
9
years of professional experience
Work History
Pastry Line Cook
The Guest House Scottsdale
Scottsdale, AZ
03.2025 - Current
- Prepared pastries and desserts according to established recipes and presentation standards.
- Assisted in inventory management, ensuring timely restocking of supplies for pastry production.
- Collaborated with team members to streamline operations and improve efficiency during peak hours.
- Monitored oven temperatures and baking times to ensure optimal product quality and consistency.
- Exhibited strong multitasking abilities by managing multiple orders simultaneously while adhering to established timelines for completion.
- Optimized workflow by organizing workstations for maximum efficiency during busy shifts.
- Maintained food safety standards through proper storage, preparation, and sanitation practices in the pastry station.
Manager's Assistant
Freak Brothers Pizza
Phoenix, AZ
02.2021 - Current
- Coordinated daily operations to enhance workflow efficiency across departments.
- Assisted in managing inventory levels, ensuring timely restocking and minimizing waste.
- Developed and maintained schedules for staff, optimizing resource allocation and labor costs.
- Streamlined communication processes between management and team members to improve response times.
- Trained new employees on customer service protocols and operational procedures.
- Operated commercial pizza ovens to ensure optimal cooking temperature and quality.
- Prepared and assembled pizzas according to standardized recipes and customer specifications.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Monitored inventory levels, restocking ingredients as needed to maintain operational efficiency.
- Trained new staff on pizza preparation techniques and kitchen safety protocols.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Collaborated with team members to ensure a clean and organized workspace, promoting a positive work environment.
- Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed.
Shift Manager
Sweet Tomatoes Restaurant
Phoenix, AZ
03.2017 - 01.2020
- Supervised daily operations to ensure optimal service and food quality standards.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Implemented inventory management processes to reduce waste and control costs.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Education
No Degree - Associate of General Studies
Pima Community College
Tucson, AZHigh School Diploma -
Sunnyside High School
TucsonSkills
- Chocolate work
- Sanitation practices
- Pastry preparation
- Allergen awareness
- Dessert plating
- Precision measuring
- Training staff
- Teamwork and collaboration
- Reliable and responsible
- Attention to detail
- Multitasking Abilities
- Restaurant background
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pastry Line Cook
The Guest House Scottsdale
03.2025 - Current
Manager's Assistant
Freak Brothers Pizza
02.2021 - Current
Shift Manager
Sweet Tomatoes Restaurant
03.2017 - 01.2020
No Degree - Associate of General Studies
Pima Community College
High School Diploma -
Sunnyside High School