Kristin Runyan
Sandy
Summary
Goal-oriented Mortgage Loan Officer with strong skills in relationship selling, customer service, and financial analysis. Proven track record of mentoring junior staff and streamlining loan processes for enhanced efficiency.
Overview
30
30
years of professional experience
Work History
Mortgage Loan Officer
Utah Community Credit Union
Sandy, UT
08.2015 - Current
- Facilitated loan processing by gathering and verifying borrower information and documentation.
- Evaluated creditworthiness of applicants using industry-standard assessment tools.
- Provided exceptional customer service throughout the mortgage application process, addressing inquiries promptly.
- Collaborated with underwriters to ensure compliance with lending guidelines and regulations.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
- Mentored junior loan officers on effective client communication and loan structuring techniques.
Property Management
Titan Development
Salt Lake City, UT
08.2011 - 08.2015
- Utilized property management software efficiently to manage reservation details accurately..
- Handled property management duties for investor clients, including tenant screening, rent collection, and maintenance coordination.
- Acted as a liaison between residents and property management, addressing concerns effectively to maintain a positive living environment.
- Streamlined work order processes for increased efficiency in task completion and improved communication with the property management team.
Finance
Low Book Sales
Salt Lake City, UT
05.2008 - 08.2011
- Responsible for closing new auto loans.
- Processing loans to send to lenders for financing.
- fund all loans.
Mortgage Loan Officer
Transwest Credit Union
Sandy, UT
12.1995 - 05.2008
- Developed strong partnerships with local Builders to generate consistent referral sources for Construction loans.
- Responsible for processing , underwriting, servicing, closing and funding residential and construction loan operations for credit union.
- Implemented training courses for new recruits.
- Received company highest sales award ten year in a row.
Education
Associate of Arts - Business Information System
Salt Lake Commiuniyt College
Salt Lake City, UT06-1995
High School Diploma -
Sunny Hills High School
Fullerton, CA06-1982
Skills
- Goal oriented
- Relationship selling
- Loan origination
- Residential mortgage lending regulations
- Financial analysis
- Marketing expertise
- Customer service-focused
- Analytical and critical thinking
- Attention to detail
- Customer relations
- Decision-making
Timeline
Mortgage Loan Officer
Utah Community Credit Union
08.2015 - Current
Property Management
Titan Development
08.2011 - 08.2015
Finance
Low Book Sales
05.2008 - 08.2011
Mortgage Loan Officer
Transwest Credit Union
12.1995 - 05.2008
Associate of Arts - Business Information System
Salt Lake Commiuniyt College
High School Diploma -
Sunny Hills High School