Kristin Teffeau
Fort Mill,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Bartender
The Shore Club at Tega Cay
Tega Cay, SC
01.2016 - Current
- Greeted customers and provided excellent customer service.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Trained new bartenders on drink preparation and upselling techniques.
- Collected and organized daily till totals and tips.
Event Manager/Restaurant Front of House Manager
The Shore Club at Tega Cay
Tega Cay, SC
05.2016 - 12.2020
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special guests.
- Ensured compliance with applicable laws and regulations related to event planning and operations.
- Created detailed timelines for the execution of each event.
- Oversaw all aspects of event production from conception through completion.
- Resolved any issues that arose during the course of an event in a timely manner.
- Created weekly schedules for staff members based on business needs.
- Maintained an inventory of supplies needed for front of house operations.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Education
BSW - Social Work
Winthrop University
Rock Hill, SC12-2024
Associate of Arts -
York Technical College
Rock Hill, SC12-2022
Skills
- Organizational Ability
- Engaging Personality
- Complex Problem-Solving
- Basic Accounting
- Customer Service
- Marketing and Sales Experience
- Handling Difficult Customers
- Anticipating Guest Needs
Accomplishments
- 2024 Winthrop Representative for NASW Legislative Day Planning Committee
References
References available upon request.
Timeline
Event Manager/Restaurant Front of House Manager
The Shore Club at Tega Cay
05.2016 - 12.2020
Bartender
The Shore Club at Tega Cay
01.2016 - Current
BSW - Social Work
Winthrop University
Associate of Arts -
York Technical College
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