Kristin Waldroup
Greenville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress
Cypress
05.2022 - 09.2022
- Sets assigned tables for meals
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Presents menu, answers questions and makes suggestions regarding food and service
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Relays order to back line and serves courses from the kitchen
- Observe diners to respond to any additional requests and to determine when the meal has been completed
- Clears and resets tables at the conclusion of each course
- Serve as a hospitality ambassador by greeting customers and providing an excellent experience
- Prepare quality food and beverage items in a fast & friendly manner to meet customer expectations while following proper safety procedure
Sales Associate
Sheetz
01.2021 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Waitress
Ipho Sushi Kitchen & Bar
04.2018 - 09.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Associate of General Education - Intended Nursing
Pitt Community College
Winterville, NC05.2023
No Degree - Intended Nursing
East Carolina University
Greenville, NC05.2025
High School Diploma -
East Wake Academy
Zebulon, NC05.2020
Skills
- Food Running
- Food Safety Oversight
- Team Collaboration
- Sanitization Techniques
- Accuracy and Efficiency
- Customer Service and Rapport
- Team Development
- Tutoring and Student Assistance
- Error Resolution
- Diagnostic Test Evaluations
- Health and Wellness Education
- Healthcare Ethics
Additional Information
Nurses Aid I Certification Expected: 12/9/2023
Reference
Tammy Atchison, Micro/Biology Instructor, (252)-493-7466
Angela Duran, TASC Science Tutor, aduran825@my.pittcc.edu
Timeline
Waitress
Cypress
05.2022 - 09.2022
Sales Associate
Sheetz
01.2021 - 08.2021
Waitress
Ipho Sushi Kitchen & Bar
04.2018 - 09.2020
Associate of General Education - Intended Nursing
Pitt Community College
No Degree - Intended Nursing
East Carolina University
High School Diploma -
East Wake Academy
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