KRISTIN WARD
Tuckasegee,NC
Summary
A position as customer service provider and or office assistant for a business where well-developed communication and organizational skills can contribute productively and efficiently to the day to day operations.
Overview
13
13
years of professional experience
Work History
Meals on Wheels Manager
Jackson County Department on Aging
06.2022 - Current
- Ensured timely delivery of meals to clients, contributing to their overall well-being and satisfaction.
- Championed organizational values by demonstrating professionalism, dedication, empathy towards both colleagues as well as clientele.
- Improved meal delivery efficiency by creating optimized routes for drivers.
- Facilitated communication between clients and management, addressing concerns promptly and effectively.
- Coordinated volunteer schedules effectively to ensure an adequate workforce during peak demand periods.
- Collaborated with team members to ensure smooth operations and efficient meal distribution.
Front Desk Coordinator
BlueSky MD Health
12.2020 - 06.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Maintained office supplies by taking inventory and submitted orders for low-stock items
- General computer skills include word processing, email, and internet; data entry
- 80 wpm with accuracy; learn new software quickly
- Ability to work effectively individually or within a team environment
- Dependable, trustworthy, and easily adaptable to new situations.
Head Receptionist
Animal Doctors Of South Tampa
06.2011 - 08.2019
- Greeted customers and visitors in-person and via telephone calls
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel
- Scheduled office meetings and client appointments for staff teams
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Collected payments from clients and updated account balances.
Education
Associate of Arts - Medical Office Administration
Southwestern Community College
High School Diploma -
Gaither High School
Skills
- Prioritization and Time Management
- Scheduling and Calendar Management
- Data Entry and Database Software
- Positive Attitude and Energetic
- Computer Proficiency
- Records Management
- Courteous and Professional
- Verbal and Written Communication
Timeline
Meals on Wheels Manager
Jackson County Department on Aging
06.2022 - Current
Front Desk Coordinator
BlueSky MD Health
12.2020 - 06.2024
Head Receptionist
Animal Doctors Of South Tampa
06.2011 - 08.2019
Associate of Arts - Medical Office Administration
Southwestern Community College
High School Diploma -
Gaither High School
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