Kristin Wells
Sales Consultant, Administrative Assistant
San Antonio,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent conflict management skills.
Overview
15
15
years of professional experience
Work History
Insurance Verification Specialist
Hill Country Billing LLC.
09.2023 - 07.2024
- Supported timely claims processing by submitting accurate and complete documentation to insurance companies.
- Implemented improvements to existing verification processes, increasing accuracy rates while reducing time spent on manual tasks.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Expedited patient registration process by efficiently validating eligibility for various insurance plans.
- Communicated verification and authorization status updates with each facility-making for patient admissions and insurance coverage.
Administrative Assistant
C&J Awning Co.
03.2019 - 08.2023
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Sales Consultant
Wyndham Vacation Ownership
01.2017 - 03.2019
- Weekly sales training
- Maintained monthly sales goals
- Built relationships with guests to ensure comfort in their purchases
- 90 Minute sales tours with each guest informing them of who we are and what we do
- Worked with accounting to approve every interested family within their budget
Administrative Assistant /Dispatch Manager
1st Choice Companies
12.2014 - 11.2016
- Performed accounting activities by preparing expense reports, purchase orders and invoices.
- Monitored office supplies to order and replenish stock when necessary.
- Managed executive calendars to strategically coordinate meetings and appointments.
- Answered multiple console telephone system to direct calls to appropriate personnel.
- Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Bar Manager / Bartender
Helix Sports Bar
05.2009 - 12.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
High School Diploma -
Blessed Hope Academy
San Antonio 02.2005 - 06.2005
Skills
- Spreadsheet management
Office administration
Staff Management
Account Reconciliation
Social media knowledge
Marketing
Contract agreement preparation
Quality assurance
Customer and client relations
Lead prospecting
Product and service knowledge
Demonstrations
Timeline
Insurance Verification Specialist
Hill Country Billing LLC.
09.2023 - 07.2024
Administrative Assistant
C&J Awning Co.
03.2019 - 08.2023
Sales Consultant
Wyndham Vacation Ownership
01.2017 - 03.2019
Administrative Assistant /Dispatch Manager
1st Choice Companies
12.2014 - 11.2016
Bar Manager / Bartender
Helix Sports Bar
05.2009 - 12.2014
High School Diploma -
Blessed Hope Academy
02.2005 - 06.2005
Similar Profiles
GREGORY SCHAFERGREGORY SCHAFER
Lead Forman at Hill Country Solutions LLCLead Forman at Hill Country Solutions LLC
Orlando P. CastroOrlando P. Castro
Head Dishwasher at Hill Country Supper Clubs LLCHead Dishwasher at Hill Country Supper Clubs LLC
Elizabeth IngramElizabeth Ingram
Office Manager at Hill Country Outdoor Builders, LLCOffice Manager at Hill Country Outdoor Builders, LLC