Kristina Aguirre

• Maximized revenue generation by upselling additional services to customers based on vehicle needs and manufacturer recommendations.
• Assisted in budget preparation and forecasting activities, ensuring optimal resource allocation to achieve financial objectives.
• Maintained accurate records of all repairs performed, ensuring proper documentation for warranty claims and future reference for clients.
• Achieved 90% increase in productivity in fixed operations, parts and service.
• Developed strong relationships with vendors, securing competitive pricing on parts and supplies for the repair facility.
• Conducted thorough evaluations of technician performance, providing constructive feedback and coaching to improve overall productivity.
• Ensured compliance with all relevant federal, state, and local regulations governing automotive repair facilities, maintaining necessary licenses and certifications.
• Increased customer satisfaction by implementing efficient service processes and streamlining communication between technicians and clients.
• Implemented a preventative maintenance program for all shop equipment, reducing downtime and extending the useful life of critical assets.
• Managed a team of automotive technicians, ensuring timely completion of repairs and adherence to quality standards.
• Reduced wait times for customers by optimizing scheduling and resource allocation within the service department.
• Defined clear targets and objectives and communicated to other team members.

Related Work : Circle K and Thorntons

Responsible for day to day operation of C store atmosphere.

• Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Championed continuous improvement initiatives that enhanced operational performance across all departments.

• Invoicing and point of sale processes used daily
• Responsible for Cash Accuracy, Accounting, Banking, Organizing, Cleaning,
• Balancing of finances day to day as well as shift trends and security camera focus to avoid any shrink issues
• Create and submit inventory orders based on product flow and transaction patterns
• Maintain inventory levels by the use of daily, weekly and monthly category counts and audits
• Responsible for the hiring, training, and development of Store Personnel
• Recruit and Hire for other Locations
• Responsible for making deadlines, surpassing budgets, maintaining turnover, and marketing in accordance with monthly sales plans
• Ran Multiple high volume stores at once including food stores with full kitchens.
• Worked with ECOSURE to maintain proper sanitation standard inside stores.
• My duty as a manager is to make sure the doors stay open and hire the right team so the clientele departs happier than they were when they arrived
• I have won numerous awards and recognition for best practices and High Performance Management Skills

• Invoicing and point of sale processes used daily
• Responsible for Cash Accuracy, Accounting, Banking, Organizing, Cleaning,
• Balancing of finances day to day as well as shift trends and security camera focus to avoid any shrink issues
• Create and submit inventory orders based on product flow and transaction patterns
• Maintain inventory levels by the use of daily, weekly and monthly category counts and audits
• Responsible for the hiring, training, and development of Store Personnel
• Recruit and Hire for other Locations
• Responsible for making deadlines, surpassing budgets, maintaining turnover, and marketing in accordance with monthly sales plans

This was the same as Circle K because it was almost exactly the same job. I took more responsibility at Circle K and was up for promotion to region trainer as well as Marketing Manager.