Kristina Alikaj
Cincinnati
Summary
Dynamic Certified Medical Assistant with extensive experience at UC Health Hospital, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and meticulous adherence to HIPAA compliance. Skilled in vital sign monitoring and fostering a compassionate environment, ensuring optimal patient outcomes and streamlined operations.
Healthcare professional with strong foundation in supporting medical teams and providing patient care. Proven ability to handle clinical and administrative tasks with precision. Known for fostering teamwork and adapting to evolving healthcare needs. Proficient in patient interaction and medical record management.
Overview
2026
2026
years of professional experience
Work History
Certified Medical Assistant
UC Health Hospital
04.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Assistant Montessori Teacher
Montessori
03.2021 - 09.2022
- Implemented Montessori principles in daily classroom activities, promoting independent learning and self-discovery among students.
- Prepared classroom and materials according to montessori pedagogy and needs of children.
- Enhanced student comprehension by utilizing hands-on learning activities and creative teaching methods.
- Continuously updated professional knowledge by attending workshops, conferences, and training sessions related to Montessori education.
Graphic Designer
Self Employed Web
2021 - 2022
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
Manager
Hotel SEJKO
2016 - 2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Manager's Assistant
Hotel Royal
2014 - 2016
- Streamlined office workflow by updating record-keeping systems making it easier to track progress on ongoing projects.
- Conducted comprehensive data analysis which helped identify areas for improvement within the division.
- Coordinated travel arrangements for Manager ensuring seamless logistics during business trips.
- Served as a reliable point of contact for clients, vendors, and stakeholders, establishing trust and credibility within the industry.
Education
Associate of Applied Science - Nursing
University of Cincinnati
Cincinnati, OH05-2027
No Degree - Medical Assistant Apprenticeship Program
Cincinnati State Technical And Community College
Cincinnati, OH07-2024
Accounting And Finance
Universiteti Bujqesor I Tiranes
Tirane Albania09-2015
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Electronic health records
- Vital sign monitoring
Languages
English
Full Professional
Greek
Full Professional
Albanian
Native or Bilingual
Interests
- Martial Arts
- Enjoy participating in BRAZILIAN JIU JITSU for overall physical and mental well-being
- Cooking
- Baking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Learning new cooking techniques and expanding my culinary skills
- Bread Making
- I like trying new recipes and food trends
Timeline
Certified Medical Assistant
UC Health Hospital
04.2023 - Current
Assistant Montessori Teacher
Montessori
03.2021 - 09.2022
Graphic Designer
Self Employed Web
2021 - 2022
Manager
Hotel SEJKO
2016 - 2019
Manager's Assistant
Hotel Royal
2014 - 2016
Associate of Applied Science - Nursing
University of Cincinnati
No Degree - Medical Assistant Apprenticeship Program
Cincinnati State Technical And Community College
Accounting And Finance
Universiteti Bujqesor I Tiranes
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